November 2020 by ERIC MAXEY
Yes the Employee Enedina was excellent as she helped me with my issue answering all of my questions and educating me in several areas that would be helpful in the future! I have an older Galaxy phone so she demonstrated her suggestive sales skills by showing me newer phones that I may be interested in. This store is in Edinburg Texas on Closner Road. I highly recommend this Metro Store and the employee Ms. Enedina as she is definitely a Product Specialist Expert in my opinion! My name is Eric Maxey from Edinburg, Texas.
September 2020 by Dina A
I've never had any issues with the service at this store. Great customer service and very clean store.
January 2020 by Zack Pereyra
So I have my own device and I wanted to buy a SIM card at this store, but the representative responded saying that you need to activate the SIM card with the phone right then and there, which I know is false because I was a former manager at 3 Metros. The representative wanted to just make activation sale which I understand, but you should be able to buy a SIM card and activate it yourself with a metro phone or an eligible BYOD. Just to confirm from what I know is true and hasn’t changed I contacted metros customer service line saying that what they were doing is wrong and I that I should be able to purchase a SIM card by itself, but ok I didn’t make a big deal and thanked the representative for the information. I just know this is unethical, but unfortunately this in the rio grande valley and nothing will be done about this situation. It’s sad really knowing that other customers are being taken advantage of. This was the third of 3 stores I visited in Edinburg which all said the same thing.
August 2019 by Manny Ramirez
They've never let me down.
February 2019 by D Sanchez
Best service ever. Both employees were very helpful. I had gone to store on Canton and Expway 281. Two times had bad, I mean really bad service. This one on closner had very good service.
October 2018 by Sylvii Ann
Great customer service !!!!!ðŸ˜ðŸ˜ðŸ˜
July 2018 by BigO Ovaz
May 2018 by Yvonne Infante
Fui a dar mi tercer pago i me atendieron con una sonrisa me explicaron sobre las promociones nuevas que tenian i aproveche en comprarle un telefono a mi mama muchas gracias por la ayuda !
December 2017 by angel Perez
No sirve para nada tengo internet ilimitado y ni si quiera jala todo esta bien lento
August 2017 by Brandon Sheen
Great service and very kind people at this store. convenient location as well. Good accessory selections.
August 2017 by Alejandra Cortez
Los muchachos son muy amables y tiene un ambiente muy limpio muy agradable
August 2017 by Lesli Cortez
Awesome people here! very quick process for payment.
December 2016 by Nina Sky
The most rudest staff, the lady (short blonde hair) that was helping me took another person's payment while I was in the process of buying two phones with her, she literally just threw me to the side while she prioritized him to take his payment, while she was in the process of taking his payment, she literally blurted out my daughter's new phone number out while the man was right next to me! I so did not appreciate that since it's my daughter's 1st phone & I don't need complete stranger's calling her (you never know what type of psychos are out there!). I asked her if she could please change the number, & of course there was a fee.. lol never again will I come back to this store, nor will I recommend it, very unprofessional.