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February 2024 by Elle Lions
Very grateful for Linda’s help my moms appreciated it so much also because she was so helpful polite and positive such an awesome employee to have at this store! Thanks so much Linda!!
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January 2024 by Jenette Esquivel
Linda was super attentive & explained everything to us. Would definitely come back with her.
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December 2023 by Ernesto Lemus
Linda was able to help me switch my girlfriend from cricket onto my family plan. She was really nice and funny. Super helpful.She was also able to fix one of my phones i had dropped in water and was unable to turn it back on. She helped me get all my photos from my google cloud back. Thank you Linda, i highly recommend!
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November 2023 by cami
Linda SAVED MY LIFE!! 10/10 experience
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October 2023 by Damian Ortiz
Thank you Linda !!! amazing customer service very satisfied customer !!!! Will for sure be coming back to this location
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September 2023 by Martha Alicia Garcia
Excellent attention from Miss Linda. Thank you very much for your customer service. I will continue returning to this store. Thank you.
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September 2023 by Vanessa Gomez
I was helped by a woman named Linda and she was EXTREMELY helpful and kind. And also very patient with the fact that I was frustrated over the complications I was having with my phone. She not only improved my day but she used words that I understood thank you Linda I will be coming back to this store to do business
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November 2022 by Janet Richardson
Alisha was so helpful and friendly. I stopped by yesterday to change carriers to Metro by T-Mobile and she made the process so easy, she also told me about the $30 off promo. GM make sure you give Alisha a big pat on the back, you have a good employee representing your store, keep up the good work! ?
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November 2022 by Janet Calderas
Alisha was so helpful and friendly. I stopped by yesterday to change carriers to Metro by T-Mobile and she made the process so easy, she also told me about the $30 off promo. GM make sure you give Alisha a big pat on the back, you have a good employee representing your store, keep up the good work! ?
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March 2022 by Melissa Hernandez
I got charged 146 dollars just to reactivate and to connect under my line. Idk if it even was an activation sense it was a whole new number. Very poor service will be going back to speak to manager
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September 2021 by OfficialJay GOLD
Fast & Great Service. Quick & To The PointGot help from the associate named Luis , he was very friendly & helpful. Got my phone back up & running in less then 10min.
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September 2020 by U Schafer
Let me rate this store a MINUS -40 ,I received very good phone from a relative, managed to get it unlockedfrom an other carrier (AT&T). Did that at home on my PC to have noobstacles to activate it with Metro PCS.Since i am a long time customer of Metro, I wanted to keep my account with them and I wanted to purchase only a Metro SIM card for this used phone.The only young sales person in the store a guy, told me that he wasfrom a other store and that this store only sells NEW PHONES andthey have no SIM cards and that I had to go to other stores for the purchase. AUG 19th 2020 at NOON.So I ask politely if he would help me to find out in what store theywould have them.He told me flat out NO that he could not do that.Instead i was told to get on my phone and call other Metro Stores andsearch for SiM Cards availability by my self.I begged him several times to help me, since he new other stores with the same results.this Store on McColl might be good to pay bills if you have to.The Customer Service is absolutely unacceptable .... if not rude . .
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August 2018 by Jennifer Perez
If I could I would rate a 0. I didn't even walk in the store . The sign says closes at 8pm but I guess the employees close when they feel like leaving. The girl opened the door to tell me she was closed it wasn't even 8. She obviously does not care to make sales
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August 2017 by Jeanette Handy
Should be 24 hour's.
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April 2017 by Vanne Alvarez
the manager was very helpful she gave me excellent service , also everytime I have a question all the representatives are really helpful !