February 2020 by Alejandro Long
The attention is bad, the pizza is really good. One day I waited 30 minutes to the menu (the place was empty) nobody show so I leave the place
January 2020 by Whitney Rose
We ordered $100 worth of pizza for dine in still hadn't gotten it an hour and a half later to find out our order hadn't even been put it. This is the second time we have been disappointed by pizza hut. And at the time we were the only people in the restaurant dining in.
December 2019 by Alicia Carrillo
Ordered pizza wings and breadsticks. Delivery was over an hour late which would of been fine i understand things happen but expected the pizza to at least be warm everything was cold. Beyond disappointed. Seems like it gets worse and worse every time. Will not be going or ordering from Pizza hut again. I literally live around the corner not even a mille away.
November 2019 by Manuel Martinez
I like this place! They give great meals, their menu is large, The chief cook in that place is a real pro, I enjoy very much eating all their food. The food is consistently of high class, the service towards the clients is very good too. I visit often this restaurant and I was never disappointed. I recommend it to all.
October 2019 by Rana Wofford
Great Welcoming, polite hard workers, and while you wait grab some peppermints.
October 2019 by Renae Wood
I called to order a Pizza from Pizza Hut in Ennis because it is what my Grandchildren wanted and I was watching them. The young man on the phone said they could not deliver to this address, I explained it was in the new subdivision 3 miles from them and that they had delivered here about 2 weeks ago. He asked if I wanted him to get his manager so she could tell me that they couldn’t deliver here. I called Dominoes. They delivered a Pizza.
October 2019 by Bala Arasiah
Was delicious . Excellent customer service.
September 2019 by Michelle B.
Absolutely horrible experience here. We haven't eaten inside here in over 15years and will never again! I had to get up 3x to ask someone to come serve us. 45 mins after sitting down, we finally got drinks, which were soon sucked dry with no return for refills. Finally ordered and food was good once finally served. My pizza seemed almost raw which was scary but they assured me it was fine. There was a young teenage girl there which seemed to be doing it all and she was definitely doing her best. She probably should be promoted to manager bc nobody else seemed to be helping.
September 2019 by Sierra Williams
This pizza hut was unexplainably rude. Me and my family ordered online and went inside when it was ready and the cashier said just wait a few seconds so we waited well over 30mins. And mind u 2 customers came in and got their orders with no problem .so as we continuously waited 3 workers saw us and said nothing it wasn't until my dad said hey do y'all still have our order what seems to be the problem and the worker said ig I can check and what did u know it it was right there the whole time. I hope y'all read this and realize just how rude and unesscary this is .please work on your workers , because I'm appalled by their actions.
September 2019 by Michelle Mang
Arrived for dine in and no one spoke to me. I had to ask for help repeatedly. Also, they don't seem to answer their phone. Lady that waited on me was rude.
September 2019 by Sandra G.
I've had so Many issues with the Pizza Hut in Ennis. Please Pizza Hut Owner get it under control. My daughter loves your Pizza & prefers no other Please Manger stop taking so Many Smoke Breaks & get the employees in Order.
September 2019 by Shelley Pitts
Ordered @$40 worth of pizza and went to pick it up. Had a $100 bill to pay with and my son was told that they didn't have change for $100. Ummmm...what? He then had to drive to 2 separate gas stations for change. When I called and asked for the manager the girl that answered literally laughed as she told the manager Jessica that the phone was for her. When she got on the phone I asked why the girl had laughed. She just said, oh it wasn't at you....I proceed to ask about the $100/no change thing and not only is she beyond rude and cutting me off, she refused to give me her last name (I was being extra, extra, nice and speaking cordially) and then she hung up in my face in mid sentence. I can only imagine what type of manager she is and how her employees act. And this is coming from a Customer Service Manager of 15 years.
September 2019 by Jonathan Sanchez
Disclaimer, I love pizza hut like a lot but this has gotten out of hand seriously. I order through the app and about my last 2-3 orders they've given me the wrong wings, now to their credit I called and brought me the right ones in a timely manner but this time was ridiculous the didn't even cut the pizza or the cookie which just feels negligent and unprofessional. This doesn't ruin pizza hut for me all together but definitely makes me more likely to order from other places in the future. Here are some pictures to show I'm not blowing smoke of the uncut pizza and cookie.
September 2019 by Savannah Mcglocklin
Ok y'all this USED to be my favorite pizza place in town until last night. I ordered a carry out online vs delivery (as usual) because it was 20 min ready vs 40 min delivered. My order was SUPPOSED to be ready by 850pm however i did not get my order til 929pm! Then when i got home my pizzas (all 3) were WRONG! The only thing that was right was my wings and dr pepper. One pizza looked like it has been out all day, slightly reheated and thrown in a box for my family to eat. It was horrible! Never again will i order from there. I will make the drive to Hachie for cicis or get little Caesars from now on! Bye pizza hut
September 2019 by Bill Robinette
3 topping, thin crust pizza with salad was very good. Had 30% off coupon.
September 2019 by Karina Morales
Pretty good for a night time pizza
August 2019 by Michael McCluney
Ordered online. Paid. Food was never delivered. Manager would not talk to us on phone. Put a young kid on phone to try to work out. Nothing resolved just paid for food never received food. Never spend another penny there
July 2019 by Elick Marusak
Ordered some for carryout. Was told dat it would take 10". Went to pick it up, & was told that nothing had been ordered for the phone # & name that was given to them. They took my order & made what I ordered again while I waited. Even tho I was the only one there, it still took another 15" to make. Food was good but service was slow.
July 2019 by sheila motley
They change servers too quick. The new servers do not know the specials and are always nervous.
July 2019 by Juan Deleon
good pizza fast service
June 2019 by Owen Northcutt
Pizza was 15 minutes late when I called to ask where it is they hung up on me. The pizza was wrong as well although it was decent. This Pizza hut is very hit or miss
June 2019 by Lorilee VanPatten
The employees were pleasant & very helpful ðŸ‘
May 2019 by David Hightower
All good , great staff , fair prices
May 2019 by Tobither McDavid
I love Pizza Hut pizza especially their veggie pizza the place is clean employees are very nice keep up the good work will eat there again
May 2019 by Gitika Sharma
Fresh and tasty pizza, yummy fries and a clean place to enjoy.
April 2019 by Maria Rivas
The pizza was great fresh and delicious but we had to wait for our pizza for almost have an hour
April 2019 by Karen Daniels
Service was great Rhonda sweet lady food was good too
April 2019 by Lena Claxton
It was a great place to eat nice people
April 2019 by Sarah Jones
Why is the pizza always so greasy?! Eating it is unbearable the next day is impossible.
April 2019 by Kelsey Taylor
I ordered about $30 worth of pizza for my family. My husband went to pick the pizza up and had to protect not just himself but also a sweet lady from horrible customer service. A girl named Kenley. I love pizza hut but Just for that I will never go back to that pizza hut due to Kenley's actions and attitude. She definitely needs to be taught how to treat customers with respect. ABSOLUTELY HORRIBLE. The manager, on the other hand, Steven was awesome. Handled the situation well and definitely took the time to hear my concerns. Thank you again Steven!