October 2021 by Jocelyn Cruz
Excelent service A+
September 2021 by Shawnna Finch
Jasmine was awesome . Professional answered all the questions
January 2021 by robert bunch
September 2020 by Jamie Girard
This was by far the worst customer service from any T-mobile store we have ever been to. We have been T-mobile customers for the past 11-12 years. The Ennis T-moblie store needs to make sure the clerks are knowledgeable enough to provide services needed. We recommend the Waxahachie T-Mobile; they know how to take care of customers the right way.
July 2020 by Jared Ford
Helpful, efficient, and quick, can't ask for much more.
January 2020 by Brianna LaTun
amazing customer service! i had a wonderful experience here, thanks to Carlos and Taylor!
November 2019 by Ky Sibley
That you Jasmine & Nate for such great costumer service. The best experience I’ve encountered. It made my switch over very pleasant. Happy customer!
August 2019 by Terri Dutton
We chose T Mobile for the 55+ promotion. Charlotte and Jasmine were there to greet us. They both were very helpful and nice. Helped us in every way and patiently. I would highly recommend these two ladies and the T mobile store in Ennis.
May 2019 by Micah C.
The worst customer service ever! My fiancé went into this store to get a phone and we spent a hour picking out a phone and getting everything set up. When they were 20 minutes from closing the man asked us to come back tomorrow and do this because they are about to close... we still had 20 minutes left and we were almost finished with getting the phone activated. So we had to come back the next day and do it all over again. A few days into having the phone, my fiancé experienced a lot of glitching from the phone so we returned the phone back to the same store 3 days later. We brought back the receipt. Phone, and all of the accessories that came with it. And the same thing happened again! the lady told us to come back tomorrow when a manager was there to make a return.... again a major inconvenience for the consumer... so we left the phone there so we did not risk damage to the phone, and they had a problem with it too. When speaking to the manager she asked was why we didn't want the phone, and when we told her about the bad customer service and the phone not working right she just said okay and rolled her eyes... so we did not feel too wanted by them and after that I do not want to do business with somebody like that.
April 2019 by Daisy Canales
The Manager Carlos and the staff were beyond amazing at helping me with what I needed.
March 2019 by Jeffery Silvers
October 2018 by AY Sanchez
Best service ever and great team work.please ask for Chris for the best plans of T-Mobile.
March 2018 by Tina Navarro
If you EVER need anything from T-Mobile, go to the Ennis store!! Veronica and Mayra were the best!! They answered every question we had, gave us all of the information we needed to make a decision on our new phones, and made sure we were happy!! These women are go above and beyond what you would expect!! A++++ !!!
August 2017 by Jennifer Perry
This store has amazing customer service! The employees and managers do their very best to make sure you leave with what you need. I would recommend this store to anyone!
July 2017 by James Watson
Friendly staff. Really took care of all my issues. And the whole store helped! I would definitely recommend going here for your wireless needs. Told my mom about the store!