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November 2023 by Jason H.
It seems like every time I go in every line is backed all the way up into each aisle. If you're not going to have people checking out at regular registers, then have more of the self checkout registers open. I went in for 5 items and it took me 30 minutes to get in and out. That is insane!
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October 2023 by Ashley A.
It's currently 10am and I parked at 9:20 for my grocery pick up. This was my first and last time using this service at this store. I have 2 children under 3 so it's difficult to go in and out of stores, hence the reason I do pick up. This store took 40 minutes to bring my things so I had to take the kids out of the car and go inside to find out what was going on since no one answers the phone. They said "I don't know what's going on. I haven't even seen *name.* Just one of those days." What??? Just one of those days? They couldn't care less. Finally, I ran out when I saw the pick up worker with the cart in the parking lot. I said, "wait!" And he had the BIGGEST attitude. He was ANNOYED with me because I wasn't at my car when he decided to come out as if I wasn't carrying around my children looking for him! Outrageous! No greeting! No apologies! Nothing! Super rude, super unprofessional and we won't be back. Let's hope my order is correct.
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October 2023 by Susan R.
I'd give no stars if I could. I hate going to this location but I live close by and will go if I have to make a quick trip for a few things. The entrance area where the carts are located ( if you are lucky there are carts there - rarity) is fFILTHY. The Carpet is stained, the area has litter and trash on the floor and the few carts are stuck together for eternity and almost all will have trash inside them. NEVER cart wipes. The store today as usual was dirty, there was only one check out with cashier with a line. I went through the self Checklut which I don't like doing when I have produce. Often the produce isn't in the system correctly so you have to wait to the assistant. Today, there were lots of large flies in the self checkout area. gross..it wouldn't be a bad store if it was CLEANER. Get rid of stained carpet, clean the entrance area, clean the trash out of the carts. Resupply the cart wipes as the carts are gross. ugh. not my first choice. Does a manager ever walk around and see these things ?
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June 2023 by Igor S.
I was checking out and was in line behind two people and was waiting for five minutes in this checkout line when the clerk told me (after waiting five minutes) that she was closing at six p.m. and she would not be able to help me and told me to go to either the next line with a checker or a self-check out line. This was after work on a Monday and they only had two checkers and when six pm came, they only had one checker. The woman who was directly in front of me told the clerk it wasn't fair to tell everyone behind her to go to another line after they've been in line for five minutes. The clerk, she said, should've just shut her light off and closed the lane to new customers. I then went to a self-check out, waiting for five minutes, and then pulled up to a terminal and was ready to scan, and I saw the screen was black. I asked the self-check out worker if it was broken and she said yes. I asked why they didn't have a sign saying it wasn't working. Her reply, "I don't have anything to write on." For goodness sakes, she was standing next to the customer service desk. Sheer stupidity. I WILL NEVER SHOP HERE AGAIN. Kroger has pathetic customer service.
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June 2023 by Patrick Parks
The reason for the 5 stars is not because I was extremely happy with my experience today, however the pharmacy tech that gave me service was extremely courteous. Omar, the store manager addressed my issues even though they were not 100%resolved. I was also contacted by the area pharmacy mgr which gave me the feeling that my needs as a customer mean something. I had a personality issue with someone and I believe that some people are just more by the book than others. Thank you all at Kroger for your help. Patrick...
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April 2023 by Samantha R.
The stores always clean and I always find what I'm looking for and the prices are great even though everything's gone up!
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December 2022 by Joan Curran
I have been using Kroger Pharmacy since 1995. Their service has always been excellent and most reliable. The pharmacists and pharmacy techs are knowledgeable and friendly and ready to help. Try to avoid busy rush hour times. Make sure to use your Kroger card to get Kroger points.
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December 2022 by Me You
Dr prescribe medication 10 days ago and I went to pick up Kroger pharmacy every day but they says we didn’t get any prescriptions for you. The front desk lady is…. She didn’t help me and keep answering the same word, there is no prescription for you and she don’t want ask help to any other her seniors. After 10 days I talked to the pharmacist and she shoved the problems. Dr had prescribed the medicine same day (10 days ago)The front desk lady I… is very very irresponsible.
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December 2022 by Joe K.
As far as Krogers goes this one is ok. I've been staying nearby for business for a few weeks and come here for some staples. The grocery carts are kind of a crapshoot, some have the brakes engaged, some kind of roll straight, the smaller more efficient carts seem incredibly hard to find. I like those but good luck finding one.The store layout is like any grocery store. Healthyish items around the perimeter, less so in the middle. I found the times I was there seemed to be in restocking mode. Lots of boxes in the aisles, many employees or contractors stocking shelves making it hard to move about the store. I didn't find some things I wanted to buy as a result.Checkout was awkward as I chose self checkout and an employee was trying to clock in. No offense to her, but she was having trouble as such the self checkout process was longer. I get it, but this Kroger seemed lacking in several areas.
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December 2022 by Dani M.
Why does this store smell like hot garbage??? I have no idea why the second we got here nobody said anything about it and the stench permeates the entire store.
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November 2022 by mimi Human
Best pharmacy I have ever been to …
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April 2022 by Kasandra M.
Here's the tea. I left a bad review on Albertsons because the manager and cashiers there are rude as hell and threw my stuff at me to get me to leave faster. So I decided to go to their opponent grocery store and leave a good review with 5 stars. F u Albertsons Kroger has my heart
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April 2022 by Karyl C.
So many issues with this Kroger. I have shopped here for over 20 years but won't any longer. From rude or nasty workers to No bags in the self checkout......was told the store manager would not put any more out either!!! Totally unbelievable and unprofessional. Kroger doesn't seem concerned in the least about all their bad reviews either. Seems like every time I've been In There has been issues. I just can't do it any longer.
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March 2022 by Liam B.
My girlfriend and I bought iceberg lettuce from Kroger on 3/27/2022. Today on 3/28 deep within the lettuce we found over 100 bugs some of them alive in the lettuce. Kroger please do a better job at inspecting lettuce before you sell it.
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March 2022 by Eli Israel
I've been taking medicine wrong all week because they switched the label on 2 medicines they gave me. I mean how dangerous could something like that have potentially been? I've basically set myself back on the healing process post surgery because they couldn't handle a simple label.. If I end having any complications then I may speak to a lawyer.. I will never go back here again.
