-
October 2024 by Crystiana Kolba
Update 10/29/24: if I could give them zero stars, I would. Moved in Sept 2023 with building security broken on move in, new system didn’t become available till August of 2024… what a joke… almost an entire yr for them to repair/update security system. Elevator went out Sept 14 just got repaired today oct 29 1 day before I move out. Kitchen sink collapsed being held up by zip ties and had to pay for the $25 part myself for their maintenance to repair because Tina response was “it past inspection” what a joke this place is. Now I see they went from 2 star rating to a 4.5 star rating because they are cornering residents and asking them to leave a google review… plus I suspect they are buying reviews as well. Trust me, u can find something better. I’m disabled and was stuck in my apartment paying for dog walker for 6 weeks till they fixed elevator.
Old review: Alanna Salvato neighbor knocked on my door when I first moved in asked insanely invasive questions about my doorbell camera and how it long it runs. Then complained about her neighbors to me and their trash during our first initial convo. I wrote her off as lonely lady with nothing to do and just ignored her, but clearly her name is meant to be "Karen". Does not surprise me that she is complaining about my trash in front of my door waiting for pickup. I know she also complains about the drinks/snacks I leave out for the delivery drivers. Some of the other photos with garbage piled up high in a stairwell makes sense. Not when my trash it tied, not leaking or smelling in the hours that trash pickup is allowed. I and others agree...you should move "Karen". I know some great realtors and movers if you need them.
-
October 2024 by Chris Pedersen
I lived here for a year (2022), and thought it was a great apartment. The reason I'm coming back to leave this review 2 years later is because I've had horrible apartment experiences since moving from DFW to Austin, TX and am depending heavily now on Google reviews to try and find some place nice. It seems no matter if the place is truly awful, or pretty luxurious, people will go and leave 1 star reviews talking about how the place is the worst place they've ever lived. I personally find this frustrating as I'm having a hard time telling the good places from the bad places.
For the record: This was the nicest apartment I've personally ever lived in. Here in Austin there was a wild west gun fight at my Riverside apartment, and a freight train literally crashed into my next apartment on East 6th street. Let me tell you something, no gun fights or train wrecks going down at the Elora. People leaving 1 star reviews for this place probably have never lived anywhere that was actually horrible.
-
October 2024 by Jennifer smith
I just recently moved into a townhome and I needed help from maintenance.
They were quick to respond and help. Harry has been helpful and quick to take care of my issue! Thanks so much Harry!
-
October 2024 by Sherry Pallath
so happy with the team at Elora. Always showcases a bright smile. Harry and the the maintenance team have been so respectful always helpful and provides tips for a new resident who just moved to texas. Thank you Harry & Team!
-
October 2024 by Tracie Watkins
The "towing signs" are ridiculous and not clear. The johnny law patrol randomly decides to go thru after 18 months with no issues and zero signage and tow my daughter's car to Denton! They damaged her car and the disreputable towing company won't answer their phone. Charlie with Elora said 'what do you want me to do about it?!" I told him what he could do about it....
-
October 2024 by Justine Serje
I originally wrote a review regarding a noise complaint and wanted to update it since it was resolved. Management recognized it wasn’t resolved as quickly as I would have liked, but they DID help me when I was desperately needing it. I took the time to write a review when my expectations weren’t met, and so now I want to take the time to write a review when they were exceeded. Big shout out and THANK YOU to Micheline for helping me resolve my issue!
-
October 2024 by 刘LIU圣允SHENGYUN
It it really grateful to have Elora Flower mound staff around us for the kind and professional services. I am currently working in the store by the property.
Those stadd offer the helo initiatively to fix the water leaking as well. As long as you need. They will come to you.
Safe and nice area. Friendly neightbood hood. Thank you
-
October 2024 by Ted Simmons
Sometimes it is the little things that mean so much. Most of us are very busy in our lives, and I know we all appreciate the maintenance staff that do the things we cannot, either due to time, or skill. We come to expect that things will be taken care of, and when they are not, I’ll admit I am not always patient about it, and I am sure others are the same. When things get done right, it is a weight off your mind, and having confidence in the staff goes a long way toward making an apartment feel like a home.
I had the opportunity to need some help recently, and Harry Smith was the maintenance staff member that assisted me with a few small issues. As I mentioned, I expect competence, and I have to say Harry Smith not only met my expectations, he greatly exceeded them. There is a certain confidence that more experienced professionals have when they work, and it was enjoyable to see how Harry went about taking care of the things needing done in a way that demonstrated his extensive skill and expertise.
More than that, however, he was unbelievably kind and empathetic from the first moment, taking the time to ask if we had any questions, and reviewing the completed work with us, with assurance and kindness. He was positive, had a terrific personality, and, as strange as it sounds, made me feel like I am looking forward to having the chance to have him assist us again in the future.
Not to disparage other workers, but often, maintenance people are polite, but lack solid communication skills, and Harry Smith is not only a great representative of the company he works for by the job he performs, he is able to verbally connect with the resident and leave an extremely positive impression by how he expresses himself and his work.
In any event, I apologize for the long review, but the “little things” Harry Smith is able to provide as a professional in his maintenance work is a wonderful example of how a real professional, and quality person, should be for their residents.
-
October 2024 by Dee Morales
The new maintenance man has been super helpful and has a great attitude
-
October 2024 by Brian Patrick
Harry Smith has been a joy to deal with. He is always knowledgeable about what I am needing help with. He is super respectful to everyone that he talks to including his fellow workers. He is the kind of person that blends over backwards to make sure things are done right and safe. I look forward to dealing with Harry in the future.
-
October 2024 by David Hosseini
Recently, I reported a growing insect infestation problem in the hallways and stairwells of the building to the management team. Instead of addressing the situation professionally and working with me to resolve it, Tina Rateliff (Community Directory) immediately accused me of being the root of the problem.
This approach was not only unhelpful but also highly inappropriate given that I have video evidence clearly showing insects present in communal areas outside of my apartment.
It is disappointing to be met with accusations rather than support when raising a legitimate health and safety concern. This experience has left me feeling that my concerns as a resident are not taken seriously. Tina is rude, unprofessional and disrespectful.
-
October 2024 by Paige
The whole complex is well-maintained and gorgeous! The amenities are wonderful and the outside is spacious and well kept. Staff was courteous and efficient! Would highly recommend:)
-
October 2024 by Samuel Preziosi
Excellent, beautiful luxury apartment. I truly recommend this place.
-
October 2024 by M Mac
Loving my new home I’ve been here for the last six months and haven’t had any issues. The management is friendly and attentive.
-
October 2024 by camron
lived here for a while, great place to live. there are alot of pretty single moms and the property is managed well, is clean and inviting. i always call zachary pippin, the maintinence bro and he gets the unit right. all the staff is friendly, competent and helpfull. i love coming home to this place.
