Franklin Furniture Co. is highly praised for its excellent customer service and helpful staff. Customers appreciate how easy and quick it is to purchase furniture there, with some noting same-day delivery. The owner is described as super helpful, adorable, and supportive of the community, often promoting other local businesses. The company stands out for its responsiveness; in one case, they promptly replaced a broken recliner at no cost, demonstrating a strong commitment to customer satisfaction. They also offer a range of options for different needs, including performance fabrics that are easy to clean and stain-resistant, ideal for families with young children. Customers find their prices very affordable compared to other stores, and the quality of their custom-made furniture is high. Overall, Franklin Furniture Co. is recognized for its friendly service, quick assistance, and dedication to providing durable, customizable furniture at good prices, making them a favorite for many looking for reliable and community-oriented furniture shopping.
Easiest furniture purchase I ever made! Holly was super helpful and gave us several options that would work for our space. And, it was delivered the same day!!
December 2022
Been doin business with them for yrs. They have good prices on good quality furniture and make shopping/buying easy!
April 2021
Nice store for a small town. Clean, friendly. We didn't find what we were looking for but was worth a shot.
