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February 2024 by Charli Rhoades
No dressing rooms, no mirrors to look for clothes.Broken and food filled appliances and etc, with big box store prices. Clothes dirty, torn and stink, same for shoes,some not even wearable for the price.Then you find some nice things but the price are outrageous
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February 2024 by Renee Dittmar
4/1 half actually. It’s because the place was great! Don’t get me wrong just most of the pants i absolutely loved loved LOVED! were all in smalls. Also why are smalls and mediums in the XL area? ??
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February 2024 by Karley Sullivan
I give three stars because the staff is amazing. However, they are now under a new manager named Berta who has raised the prices significantly. It is now cheaper to shop at TJ Max, Burlington etc and find new items vs used. I have picked up serval housewares that have the original price tag cheaper than the goodwill price. When will the price gouging stop?
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January 2024 by Alek Sandra
What happened to prices? They're not just overpriced, they're unreasonably overpriced... A USED vase from the Dollar Tree store for $3? Seriously? Many products in the store have original price tags from which the Goodwill price tag differs little, with such success I can just go to the store and buy a new one. A worn shirt with stains and holes for $10... Shoes for $12 for the Walmart brand, where a new pair costs $15, I can't find any logic...Outrage and disappointment!
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January 2024 by mario Almada
Why are your prices going up so much. All hats use to be $1.99 now I see hats for $6.99 and plush animals also went up. The glass also went up. I saw a NIB toy that was cheaper on ebay. SMH I can't afford driving to this goodwill anymore with those prices. P.S Also the young manager girl never smiles she always looks mad, hope everything is ok with her. The elder man cashier and the young lady he trained are great. I'll have to check back in 6 months and hope they did away with Antique mall prices.
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December 2023 by Jason T.
My wife and i just had a donation to drop off, a rather large one at that . All we had to do was drive yo donation door and the workers were out there before i could fully park the car. It only took five min and we were on our way. Speedy service for sure! And there were all very polite.
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November 2023 by Elyssa Akers
Awful line on Sunday! Cashier-an old man already left his post to call for backup and it’s been another 10mins with no one coming to help one cashier with a line of 12 customers!! One more cashier finally came to help after 28min in line (was in line 38 min total)!
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September 2023 by Shelly J.
The bald male cashier, Richard, is extremely rude. I had a cart of items and had decided I wasn't going to be able to afford to buy everything but would whittle it down as things were rung up. I mentioned to him that I probably couldn't purchase everything but would keep an eye on the total as thing were rung up. He was silent and after a few seconds asked me what I was going to do with the items I didn't purchase. I was taken aback by his question. I told him well I guess I'll put them off to the side. And he goes "yeah well SOMEONE HAS TO PUT THE STUFF BACK-The lady that works nights can't leave until everything on the floor is put back." He went on to ring up what I wanted but was visibly upset that I wasn't purchasing everything. I put the cart to the side and he asked me, "you're leaving all that stuff?" I told him yes, and after I got my change thanked him for his time and wished him a good day. He didn't say a word back to me. I'm not sure if his inference was that I needed to put the items back myself, or what, but I've never been to a store where I was expected to do the job myself. I am appalled by this cashier's discourteous and insolent attitude. I don't plan on returning to this store.
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September 2023 by Tristion M.
A decent location. A bit older but the staff is very welcoming and professional.
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August 2023 by The Angel You Know
Great people work there? everyone doing their job, clean and always find something good..BUT I was there last week and find out there is no more fitting rooms, speaking with one of the employees there, was told every Goodwill has done the same, you can no longer try before you buy, the employee also answered my question about *return policy, it is the same, no exchanges or returns, so if you buy, and don't fit the way you like, give it back to them for free so they can turn around and sell for profit, so these week I went to Plato's Closet ?
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July 2023 by Boston M.
I love goodwill you can find great deals for next to nothing here. Great place for used clothes, books and board games. I definitely recommend for families. You have to go here if you want a good deal on anything.
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July 2023 by Julia Moreno
I went to this store Garland on I-30 on 7/18/23 it was 8:39pm and I had a truck full of donations the website shows it closes until 9pm. The door was closed and Two employees were outside smoking and told me to leave that it was closed. I told them is 8:39 and they just said it’s closed and continued smoking. That is why people rather trows away donations instead of taking them to the donation center. I loaded all the stuff and drove all the way there just to be denied entrance to drop donations. I was giving donations not asking for them. Will never come back to this place.
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July 2023 by W W
Pricing system is horrible, jogging suits, and business suit are priced together. SheIn shirt, and Polo priced the same, doesn't make sense. Stained items, and things that should go to the garbage price the same, if they are in the same category. It's Summer , but winter items are not priced to clear, doesn't make sense.Shoot the price tagger thru a seam, as to not make holes in a perfectly good garment, beginning to wornder if done on purpose, so you can't resell.
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July 2023 by Jeff Greenlee official
I visited this location on 6/22/23. When I walked in I made eye contact with the lady in the front of the store. She was standing by her register with no customers. She just stared at me so I wave hello and smiled. She just kept looking at me with a very angry expression on her face. So I just went in and did my shopping. When I went to check out . The same lady was there . Same expression she looks like she hates her job there and is miserable while working with people. I paid for my items and she gave me my change and did not say thank you or bye or anything not even a smile. I will not be going back to this store again. Believe it or not people still want good customer service. We have choices so I choose not to buy from a company that has terrible customer service. The prices here are not cheap and the racks were pretty empty not worth driving all the way here .
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February 2023 by Stephanie Tolison
Got 3 cute dresses... but the price for all 3 USED and DONATED dresses I ended up paying $30... way to much for stuff that's being donated... in my opinion... they should be priced at like 5.99 each at least... but I needed some clothes so I paid it but it's definitely gonna leave me struggling financial for a lil bit... good will... you get stuff donated for free... stop being greedy... ? also didn't like how the ladies were rushing customers out...telling us we have 10 mins left at 830 when they close at 9...
