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February 2024 by Evelyn
Didn’t have the jeans I wanted. Asked a worker to help me find a specific pair of rise jeans and she said she didn’t know. I found them literally next to her. Ended up buying jeans online during their jean sale.
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October 2023 by Julea Greenberg
Claudia is literally the BEST. She’s so professional and helpful!!! She helped me with a return and then helped me pick something out I liked more. Everyone was super friendly and attentive. Love this location because of Claudia and her team!!!
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September 2023 by Miguel Robledo
Store was recovered and put together but the staff was not willing to help. The looks they gave all of the customers walking in was less than welcoming. They didn’t seem like they liked their job, which is sad because other places in the mall had exceptional customer service. To American Eagle I go!
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June 2023 by L Evans
A Houston icon. If you want German/Bavarian food, this is the only place to go.
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May 2023 by Mike Randy
Very poor customer service at the counter, this cashier woman was literally mumbling with pretty rude attitude, I love Abercrombie cologne but will not recommend this store.
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April 2023 by Stuart Gillan
Prices are still too high and the lines to checkout is a joke. They need help
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March 2023 by Beto Najera
Horrible fitting rooms, they only have 4 rooms and a really long line, ona busy day you can wait 20-30 mins
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December 2022 by Eric's Mailbox
My teenager loves this store. I buy myself a few things too, just to feel young and gotta love that A&F smell.
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December 2022 by Guy Vergouts
Standard shop..nice team...just missing stock
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August 2022 by Denise Zapata
I went in and asked an associate for a specific pair of jeans and she told me “they are easy to identify just look for the label” and she just walked away. I couldn’t stop laughing I was baffled by her response. Crazy.
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August 2022 by Alex Tijerina
Wonderful service and extremely kind and efficient employees. Thank y'all!
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July 2022 by Sunny Bansal
Very large store and staff was very helpful, Leslie helped me out and she was amazing. The only thing I could think to improve would be to add more operating cashiers. When I was there, they had upto 6 customers waiting to pay in the queue.
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May 2022 by Mano G.
I’m only giving this a review today because I simply HATE when I give someone my card/cash in their hand and they place my change on the counter. This young lady gave the guy in front of my his card in his hand but placed my change on the counter rather giving it to me like she received it. If I come back into the store and she’s behind the counter, I’ll request someone else to help check me out.. it’s very disrespectful.
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January 2022 by ICA
Friendly staff, really clean and soft atmosphere. Didn't have what I wanted, but found something for her.
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January 2022 by Emely Garcia
Drove here from pearland because I needed to return something website says they close at 9 and the doors were locked at 8:20pm
