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January 2024 by Rodolfo Sanchez
I DO NOT recommend this place at all, I brougth my car to this place for transmission oil change, the ended up messing up my transmission, never went back, bad service.
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March 2023 by Bryan Donis
Went here for inspection yesterday in the afternoon around 6PM . the guy who did the inspection was awesome. Really recommend this guy for inspections and there is a nice waiting area.
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February 2023 by Sylvia H.
I recently took my model year vehicle to this location for a simple exterior wash. To be clear, I do not expect a detail-quality job out of a $15 car wash. I do, however, expect my car to be cleaner after the wash than before. First sign of trouble was that the self-service machine, for the exterior wash was out of order, and an attendant had to come and manually, swipe my credit card and provide a receipt with a code for the wash (not a big deal, but an observation nonetheless). They are supposed to scrub the front and back of the car manually, since the machine has trouble reaching those areas, before you go in through the car wash. This was done minimally, if at all. Finally, the attendant who dries the car after going through the car wash, must've used dirty rags to dry the car, because all of my windows were smudged, as were many places on the body. Worst of all, however, I came home to scratches and swirls on top of on the hood of my car. This is not my first time at the Car Spa, and this has never happened before, so something must have recently changed. Needless to say, do not take a car that you care about to this location to get it washed. Will not be returning.
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December 2022 by Scott W.
This place went from a 5 star full service car wash to a 1 star. Before, for example, the gold service package was $24. You'd pull into the package selection person, pick the service and go inside and pay. A driver put your car thru the wash for you and moved it into a service bay at the end for lite detailing. They had a cashier, a stamp program (10 washes and you got the 11th free), a couple of drink fridges, snacks and convenience car items. Overall I enjoyed coming here. But things changed and all that above is gone, including the $24 gold package which is now $30, you stay in the car during the wash and the service selection person takes your credit card and goes inside with it to pay for you. I don't like having my card out of my sight. They also fired all the cashiers and replaced the fridge with vending machines. Plus the 11th free wash program has been canceled. And the icing on the cake was they were out of coffee cups for the one thing that was left over before they changed everything, the free coffee. Goodbye CarSpa, forever.
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November 2022 by Michael Edrington
My experience here was below average. I became a car spa customer a couple of years ago but have been disappointed as of late. Prices are way up and service is hit and miss. Somes pretty good...sometimes poor. I willing to get help cleaning my car, but for $30. I expect it to be good and consistent.
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November 2022 by Dannette Barros
We went for a motorcycle inspection, it went very quickly and we were so pleased we returned and took our daughter's car for a wash later. Great customer service on both counts. Thanks
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October 2022 by Nathan D.
I have foolishly been here several times because of the location and my lack of good memory. I once caught them removing my air filter, then putting the old one back in. Just stood there watching the guy do the work, and he even looked around in what appeared to be an attempt to see if anyone was watching. One bad person does not define the business though, but unfortunately its always something. Why I am here today... my vehicle started driving very poorly this last weekend. I was due for an oil change. I keep a good schedule on these with all my cars. I nearly always go to Good Year, but last time I got the wash, I came to Car Spa and got the change done here. At Good Year I find out, the car has almost no oil in it. I still had the Car Spa sticker inside. It's not leaking. What happened? I have no idea, but I have no trouble assuming Car Spa did a bad job. Also, pay extra for a nice wash, you are guaranteed to be let down. They will skip huge steps, the register will be empty, your car will not be cleaned to your satisfaction. It's wild this place is still running.
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October 2022 by Courtney L.
The general manager at this location is rude and unprofessional I would never come back here
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October 2022 by Kayla Findley
They were so friendly and when they were ready to clean out our truck they helped us out of the vehicle. They did such a fantastic job dealing the inside and taking out the floor mats. Drying the windows and front to back for the money they charge they were outstanding. A clean area to sit and wait and watch as they worked parking area was clean all of that just $25 yall have a new customer great hours top notch service we drove from Hempstead Texas. Decided to stop because our normal car wash closed at 6 pm glad we stopped
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October 2022 by Nicholas Redd
This location takes entirely too long to do anything. We’ve been several times and we usually have to wait over an hour just for interior/exterior wash. After waiting that long you’d think that the quality of work is immaculate but that’s never the case - we never complain because we’re usually just ready to go. We have the monthly membership but don’t use it as often as we’d like simply because of the wait times. Just today there were only 2 cars ahead of me and I sat and waited over 20 mins just to run the car through the machine - they weren’t even busy. The location closer to downtown is a lot faster and quality is about the same if not better. Just sucks because this location is close to work and home.
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September 2022 by Dori Peveto
I also got my car inspected. I love this location. The employees are always friendly and they do a GREAT job. Much better than other car wash brands.Services: Auto interior vacuuming
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August 2022 by Eagle Hydraulic
THESE PEOPLE ARE THE WORSE!!!!!DO NOT GO HERR WASTE OF MONEY AND TIME. So I went up there to get a wash and shampoo my carpets. They charge me 65$ and told me to wait about an hour. I wait and hour & half and come outside the car is BARLEY touched. My 7 year old would of done a better job. The carpets were the same as I left them I was shocked and was asking them why they never touched my carpets they said you choose to clean the doors not carpets. And I told then call the manager obviously this new white guy manager just kept telling me to re pay and get the done. No use whatsso ever.
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August 2022 by Dani S.
I was met with superior customer service by Rosalyn when I drove up to get an exterior wash and interior cleaning ($35) at Car Spa. Rosalyn was super helpful and patient in explaining all of my options for car detailing. I wasn't able to get the deep detailing ($65) done due to my time constraints (it takes at least 45 minutes), but I will return for more service soon. The car was cleaned, smelled fresh, and looked much better.
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August 2022 by Letty Sprague
Isaiah was great!! He did an excellent job!! Above my expectations!!! I will recommend this place and ask for Isaiah!!! He is the best!!!Services: Seat shampooing
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July 2022 by Sean Rogers
Not very pleased with the quality of work, seems very rushed. After spending $150 for a detail and 3 hours waiting you’d figure your vehicle would come out spotless. But instead you get about a $30 wash that can be done in an hour. After receiving my truck back, I noticed wet spots on the windows, center console was never wiped down, dusty radio. I purchased the shampoo seats and wax details packages. The seats are still dirty, the outside of the truck still had wax spots in miscellaneous areas. I just feel like if someone is spending that amount of money and time at your establishment then treat their vehicle as it’s your own. None the less to say I won’t be back nor will I be recommending this place.Services: Polishing
