January 2021 by Jessica Anderson
Just came from this location and couldn’t even get nothing on freezer Areas due to them putting tape and rope on the freezers doors , not cool , first and last time at this location
December 2020 by Todd Kelley
I just cannot believe anyone but employees gave more than 3 stars. I see this scam a good bit. This store is CONSTANTLY out of stock of many many items. Their selections of items are far less than that of other Krogers around town. If you need assistance be prepared to campout to finally get help. I have never been to a store where soda is out of stock, for days. I used the Kroger on Wirt Road for years. They are a 6 star, 2 is very generous for the Tomball Parkway store. The produce section is laughable. The lack of product of all kinds is the big problem. They just cannot order or stock to meet the needs of their customers. Yes, from time to time all stores run low or out of product. But seriously is it normal for a store to be completely out of “non-sale” items for weeks and weeks? This store needs a manager that can count. They need to be able to count passed 20 without exposing themselves to get to 21. The self checkout clerk acted like she had a hearing disability and finally dealt with my issue with a HUGE eye roll. I spend more money in one buy than she makes in 2 weeks, but I was the problem. I just threw up in my mouth a little thinking about their in store ready food. Like shusi and the deli things left for hours. Ugh
December 2020 by Ruth Yam
Went in this morning it’s the day before Thanksgiving, I had both of my toddlers, as soon as I walked in there is an employee yelling at a customer, then two other employees are come in yelling at each other. it was horrible, the poor customer was so upset, didn’t say a word, I’m sure he was embarrassed and frustrated.. I really hope he called to complain about what happened. I work corporate for a Texas wide store and we would never tolerate someone yelling at a customer.. when I left I seen that employee still at the door.. terrible!
November 2020 by David Gonzales
One of the employees stole my mother phone and management was extremely rude with us.all we asked for then to verify the cameras to make sure it was one of their employees so they can go ahead and ask him to give it back. My sister and my mother saw him, he even turned it off. Extremely disappointed of the way they handle the situation. Im filing a police report and a complain with krogers corporations.Costumers deserve better than thisWe been loyal for almost 15 years.
November 2020 by Emma Garza
Clean and everything in place. I love the self check register s.
October 2020 by David Wetuski
At Whole Foods, they thank you and give you a discount for using reusable grocery bags. Here, they harass you and treat you like a criminal. Very unprofessional.
September 2020 by E J
Im a new recent shopper. On 09/05/20 i was making my usual two week grocery run. After checking out and loading grocery into trunk i paused and checked my soles because i thought maybe i stepped in some dog poop . I was wrong so i started to check my just bought groceries and sure enough it was some marinated chicken breast dated 09/03/20. To make along stiory short im going to give returning a second thought.
September 2020 by Aye Gee
Always clean and stocked well
July 2020 by John Gonzales
Love my Kroger! Employees are very sweet, helpful and friendly. Prices are great. Store is very clean. I have ordered their cakes and am always very pleased with them.
July 2020 by Chelle N
I ordered my son's Birthday cake there. It was supposed to be marble cake with buttercream icing instead they gave me a chocolate cake with satin icing. The icing was disgusting! And the cake was not what I pre-ordered.
July 2020 by Jean Armstrong
Always clean and well-stocked. Cashiers are friendly and helpful. I've never been here with a long line. Produce is fresh and always find what I'm looking for. I am a loyal Kroger shopper.
July 2020 by Theresa Sanchez
They had everything I needed and they had good prices. They have added more self checkout lines so I was able to walk right up to one and did not have to wait in a line.
July 2020 by Diana Reid
Love this supermarket. Has everything you need decently priced. Well organized, tons of products, great options. There is ample parking. Highly recommended.
July 2020 by Ruby Rodriguez-Vizuet
This Kroger is not doing it right. I ordered my items for curbside pick-up on Wednesday to be picked up on Friday morning. My pick-up time was between the hours of 10-11 a.m. A store employee called me at 9:50 a.m. to ask me if I can pick up my items at 11 a.m. It’s 11:47 a.m. and I’m still waiting to pick up my items. Never again!
June 2020 by Cheryl Santos
Great deals and Staff Wore Friendly. Great Job To Management Seen Lots Of Improvement. Was In And Out In No Time!
May 2020 by Diana DKJ
Some black lady gave me the wrong inspection sticker and gave mine to someone else. Now I just get a refund and I get to go to the court house how exciting!!! ZERO STARS FOR THESE PEOPLE!
May 2020 by Brenda Lunger
Love our Kroger, but a word of advice: don't load a person's car without asking for consent. Kroger guy put heavy stuff on top of light stuff, and when we got home, we lost a tub of yogurt and a big bottle of pickles when they fell out as we opened the hatchback.
May 2020 by Annie Do
I just bought a chick stock bottle from there. I did not check the seal. And then, when i got home, i wanted to use the chicken stock to cook my dinner, i saw the seal of the bottle broke . Someone opened it and then put it back. Disgusting!
April 2020 by Stacy Sorrells
Recently used the Curbside Pick Up. Worst Service . Fruits and vegetables were beyond spoiled and rotten. Manager Cynthia was extremely Rude and nasty. Worst experience. Will NEVER use the service again. I'm transferring my meds to different Kroger because the Manager attitude. Do BETTER.
April 2020 by Rachel U.
Bro, we come to this Kroger all the time. My mom bought some milk from here recently and it expired on April 6th. Today is April 3rd and the milk had gone bad. 2 gallons of it. Now, my mom has the habit of throwing her receipts away. Of course, that's her problem but we were standing in the customer service line and when we got to the counter, we told them what happened and we were told to stand to the side cause they were going call someone. We were there for 20-30 minutes just for the manager to not care and tell us that they weren't issuing refunds or exchanges. My mom's legs were hurting and we are mad. Don't recommend this Kroger. Never Again.
March 2020 by Cassandra Lowe
Friday, March 13, 2020, the money order machine needed programming by the bookkeeper, it took two phone calls to her and 25 minutes of my time and another customers time the bookkeeper and Luis was very rude to me and the other customer, we actually had to find them and ask them to come to the courtesy booth in return Luis stated we can't do two things at once they came to the courtesy booth and didn't program the device that lead to me and the customer having to approach them in the store, I have been a customer since 2013 and the majority of the time the checkers never greet you when they ring up your food, most of the employees are rude except primarily the men .
March 2020 by J V.
It's Sunday afternoon and there's only 2-3 full service checkout lines open- seriously??? I waited about 20 minutes in line. The only reason I go here is because it's close to my house and I like the parking. I will NEVER use the full service checkout again. I guess they're trying to get more people to use the self-checkouts since they have them at both entrances. Some of the employees need training on professionalism- I could hear some of them asking each other questions back and forth across the store for everyone to hear. I come here for the essentials when I'm going to cook something that day and I need a few key ingredients. They have a good selection of seasonings and spices.
January 2020 by L S
I have gone to this Kroger for quite a long time now, so my review is not based on a couple of incidences. The grocery store is pretty good. I usually fine what I like, but I give the two stars, unfortunately, for the two ladies in the cash registers in the mornings (in self check out and the regular check out). They are usually the ones that all customers have to deal with, and what we get in return is very bad service. They are obnoxious and loud and truly look like they do the minimum enough to not get fired. They should be working somewhere in the meat department so they can get rid of that stress by cutting/smashing chicken bones or beef ribs, or maybe somewhere in the storage room where customers don't have to see their faces.l
January 2020 by K B
I did not really enjoy my experience at this Kroger. It was sub par. I did not find the bread that most of the other locations carry and it was lacking variety of choices I can usually find at Kroger locations near the Galleria area. I felt rushed when I was checking out and I just won't be coming back to spend my money here. It's better than some inner city Fiesta locations but for a Kroger, it's just sub par. I'm sorry. Maybe things will get better for it as time goes on.
December 2019 by Pratyush Babe
Though the store offers most of food items, fruits and vegetables, they are out of stock most of the time.
November 2019 by Francisco M.
Closest store with all my essentials and enjoy the DIY checkout stations. Amazing for a quick grocery run and amazing gas perks!
November 2019 by Pedro Mena
Great place to shop and so convenient that's why I shop the First Convince bank is inside.
November 2019 by Luis Mena
Great place to shop and so convenient that's why I shop the First Convince bank is inside.
November 2019 by Richie H.
sorry ass krogerr horrible company who gives 2 nothing's about their employees. over worked underpaid. do not support this company anymore. go to heb go to food town.
October 2019 by Ashley E.
Torn between how to rate this location. Pharmacy - I can give that 4 stars by all means. The staff has never really been an issue, but every once in a while I get someone crude. But 90% of the time the people working see the prescriptions my children need and tend to them in a reasonable time frame. Grocery - here is my true issue, the staff are completely rude. I've chosen to no longer shop here. If you get there after 8, they only have self scan open. That's annoying considering the line goes down the center of the store. I also take issue with the attitudes. I went to purchase drinks for a party and the register wouldn't ring them up. It completely slipped my mind the time of day and the day of the week, so the cashier asks the supervisor. Instead of tell me the supervisor, in a most ghetto manner, gets in the speaker and shouts that "she" cannot sell alcohol at that time on a Sunday. I mean, seriously, lol! Wal Mart is down the road and you can get similar treatment with a fairer price!