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January 2024 by Amy Le
One of the worst Walgreen ever. I usually don’t agreed with most negative review. Everytime I do a pick up order , the item that are in stock , they say out of stock and adjust my stuff . So I never pick it up . I go in store and everything on my pick up order was in stock . Avoid this Walgreen y’all. I drive out of my way to go to the one on Montrose. They always get everything and a lot nicer . TRUST. The last pick up order was it for me. My order wasn’t even big. It was literally 4 body lotion and I put substitution, any scent that available is fine .
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December 2023 by Denice Johnson
Jannell was funny and pleasant. Great customer service. The restrooms are a health hazard. I wouldn't expect that at a MidTown Walgreens
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November 2023 by Vanni SoExtra
Today was my first time at this location. Melanie is such an awesome person. Her customer service skills is definitely a 10 out of 10 I felt very welcome at this store
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November 2023 by Cait Claybon
By all means do not get your prescriptions sent here. I haven’t used my cash card all day until I paid for my prescription here and then an hour later I have a $99 charge trying to go through on my cash app from instacart. Mind you my cashapp card isn’t even linked to my instacart account so where did the charge come from hmmmmm
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October 2023 by R U
My doctor sent a 90 day supply prescription. Walgreens filled 30 days as if they were very smart to make decisions for customers. I arrived after receiving multiple calls that medication was ready. The young lady added a zero to my single digit birthday which wasted me 10 min of time because with now double digit wrong birthday, she could not find my profile. Then she complained I have multiple profiles she couldn't find my prescription. I could write a very long review but long story short my prescription was processed by three people in the pharmacy, after waiting there for 20 to 30 min with a car loaded with groceries parked outside in the sun, they told me to come back another day. I left empty handed.
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October 2023 by Arlene Kelsch
If I could give zero stars I would. There was one person at the register and she was very busy. I was at the photo counter to pick up a FedEx package and had been waiting a while for someone to help me. I planned to wait until the lady at the register was finished with customers to ask her if she’d call someone to help me, but her line never stopped. I finally saw another employee (woman) walk by and I said “excuse me?” She kept walking; thought maybe she didn’t hear me. I asked, “excuse me, do you work here?” She said “yes,” never even turned to look at me, just kept walking. I finally walked back to the pharmacy and asked if they would call someone to photo counter, which they did. When I was walking out of the store, I waved at the rude employee and said, “thanks for your help, ma’am!” She looked up at me and said nothing…no facial expression at all. Everyone can have a bad day, but with that job…at least acknowledge a customer.
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September 2023 by oscar gonzalez
The people at this location clases the store early all the time.. the store is supposed to close at 10 .. not 9:50..
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September 2023 by H
This rating is for Minoo at the pharmacy. Very efficient and patient.
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September 2023 by Jimmy Friday
We have not gone to this pharmacy in a while and I was recently reminded as to why we stopped going. They had a drug in stock that was needed and they were the only ones in the area. I found anyone that I spoke to to be impatient, rude, and condescending. They also were horrible at their explanations of anything. This is a bad combination. Apparently, incompetence is common in this industry nowadays, but it's not reflective of the level of service historically received from Walgreens. Disappointing!
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August 2023 by Robert D.
I'm a 14 year customer at this location. But i just contacted all my doctors to move my prescriptions to H-E-B. I don't know why they continuerl to do the very things I have complained about, e.g., texts saying your prescription is ready when it's not, telling me to refill prescriptions when it's way too early. I believe their IT guys smoke weed all day. Waiting forever on new hires improperly trained - I am so pissed off. Never again.
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July 2023 by Derrik D.
Rude, stuck up employees. Everyone from the pharmacy tech in the back, to the regular store employees. I ask for help and you treat me like it's inconvenient to you. Ask a simple question, get a condescending tone. Ask for assistance, get greeted with eye rolls. Miserable people all together 0/10Hope tomorrow gets a better YOU
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June 2023 by Sheila Moore
Stephanie ( black woman) in the pharmacy is very unprofessional, ignorant, and aggressive. She poses an unsafe work environment for herself as well as her colleagues.
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i wen t buy some madicine i ask to use the bathroon and they said they a cleaning and no bady was cleanig ask the maneger and she have i bad actitud no want can use restroon on her store how they have someone like in texas
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June 2023 by karel riha
Consistenly reliable service .Special thanks to Stephanie who has been always a star .As a physician and a patient: cudos!
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June 2023 by Krista H.
I've been looking for a medication that is sold out everywhere. Another store told me that this location had some. I called, spoke to someone & was told that they have two boxes. When I get there, I find out it's the wrong stuff. Girl was very nice & polite, but wrong. No huge deal, except I'd left work to come pick it up. I'm mildly annoyed. Stephanie in the pharmacy called around to other stores & found it for me. I hope management recognizes her amazing customer service. Thank you again Stephanie!!!