February 2021 by Ace Thomas
It's a typical McDonalds experience. People are always nice at this location, which is a bonus.
February 2021 by esmer avila
This McDonald's I fast and they get the order right most of the time
January 2021 by javier Hernandez
Great service friendly staff very clean,I will definitely come back.
January 2021 by Stephany Hendricks
My kids and fiance loves this place i like there ice cream and there shakes and soda.
January 2021 by Austin Watson
Waited almost 20 minutes in line just for them to say they were out of chicken nuggets, holiday pies, grilled chicken, and hot n spicies. Last time I went to this location they "forgot" to put salt on my COLD fries. This location has been nothing but a disappointment and I hope it burns down. It gets one star because I cant go any lower.
January 2021 by Nahcaylea C.
Peaceful calming and good atmosphereBeautiful decorations around , great service.
October 2020 by Victor Kaufhold
Expensive lunch and great food. I hope that one day soon they will open the lobby for sit down dining.
October 2020 by Lance Phillips
Have utilized the McDs app to order and its great. They have great deals and discounts. I have picked up my app order at counter and drive thru and so far... they have been 100% accurate.
October 2020 by AnUb1sKiNg
Manager and employees were either not wearing masks or were wearing them below their chin. There was one lady that almost was wearing the mask right, except it was below their nose. Heath official needs to do a surprise inspection of this location.LEARN TO WEAR A MASK PROPERLY!
October 2020 by Denise Sheffield
Tea vary sweet. Fries where old..Employee's where great.
October 2020 by JACK GOODWIN JR
Service was horrible. They acted like they hated their jobs. Pretty sad. You can do much better! ?
October 2020 by Erica Delarosa
The nuggets and fries were okay but I ate one of the pumpkin pie desserts and I threw up. I know it's not the nuggets. But the moment I took my second bite into the pie I knew my dinner would be down the toilet :(.
August 2020 by Kevin E.
Piss poor service from employees that don't care. The food order was not correct and management was not interested in correcting it. College town or not, this is an awful example of the brand.
August 2020 by Gwen Ryan
It's clean and fast. I ordered a 6pc mcnugget kids meal and they gave me 7 nuggets. Deserves 5 stars.
August 2020 by Christina Duncan
If I was only rating the people it would be 5 stars but I have to take one star for food quality. Now back to the wonderful people at this location! They always go above and beyond to make my son happy. From cleaning staff to cashiers to management. They always remember us as regulars and that my son has autism. Everyone is so sweet to him. If not too busy they even take time to talk to him and let him show them his latest toy he's brought in. I just can't say enough about how great the people are at this location!
August 2020 by Mandy C.
I enjoy coming to this mcdonalds! A lot of my former students work here and they are always so excited to see me!! It is very popular for breakfast! You have to get there early or not be in a hurry! They do crank the food out quickly though!! I always get the sausage and egg McMuffin! It is always hot and fresh! I have never had a problem when ordering breakfast! My husband and I occasionally stop by for lunch. The fries are always hot and fresh! The sandwiches are the same!! I love the buttermilk chicken sandwich! Never had an issue!! All in all this McDonald is great!!! Fast and friendly service along with hot and tasty food!! Keep it up guys!!
July 2020 by Jennifer C.
Not the best place to eat at all trust me and they're rude there everytime I go it's like I'm a nusiance because I'm there
July 2020 by saey mcclurkan
Never a good sign when the employee walks out from the back holding a peice of meat screaming at another employee "you said this is still good right? Whatever its McDonald's."
July 2020 by taylor w.
10/10 McDonalds. Sam Houston is way better than 11th street. Faster service, it is always fresh, and managers are very helpful and nice. Phyllis is the fastest and nicest manager there. Thank yall for everything !
July 2020 by AtlasTheEndurer 444
NEGATIVE 1000!! lol Manager demands I put a mask on, my buddy calmy notes she's not even wearing one, manager proceeds to argue how she didn't need one because she has to "talk" to the customers. If you're going to enforce something and threaten police involvement, at least have the convictions to stand by watt your promoting. Geez Louise.
June 2020 by William Bailey
It was horrible the food tasted like old burnt grease. When I told the Manager. They said they had just change it. So when I got home I gave it to my dog. He smelled it and went the other way. Not even the dog would eat that fresh food! LMAO
June 2020 by Joshua Rice
Always a great meal with my sons.
May 2020 by Matthew Pilgrim
Great stop while traveling. surprisingly good customer service for a McDonald's. great experience
May 2020 by Jonathan Buckner
I'm so happy McDonald's is on the Safe 2 Save app! Anytime I need a pick me up I can swing by and use my points for a free Big Mac or a drink!
April 2020 by Osman Pineda
Poor service, we had a problem with our food and called the manager and the manager acted rude over the phone. We were missing items and she didn't even apologies for the missing items. All she said to bring receipt in. I explain to her that it was important that they make sure all items in bag because I was a 20 mins drive away and she hand up the phone on me. Instead of apologizing and giving me a solution. I understand if the person in drive thur lacks customer service but the manager on the other end that is in charge of her employees to hang up the phone and say to deal with it. Is unexceptalble. We will start using the McDonalds on 11th instead. Always have problems with the McDonalds on Sam Houston here in Huntsville.
March 2020 by Sara Peacock
Went through the drive thru and they were quick but not too friendly.
March 2020 by Heike Ness
So slow, , and the customer service was just awful
February 2020 by Shalene Hinds
Fast, sometimes. Good food for any pocketbook. Go to Mickey D's!
February 2020 by William MCK
Came at a later hour and got stuck in line for 40 mins FREAKING DECCCCENT MCKADEES!!!! ?
January 2020 by Mason W.
I went to celebrate my grandmas birthday at margaritas In Huntsville (that place sucks) so I get done eating there and I'm like man I sure do want a chocolate milkshake, so what does my dumb ass do? I go to McDonald's knowing there ice cream machine is always broken. I pull up to the speaker and order a small chocolate shake and she says "our ice cream machine is broken" I slam my door so hard I was so mad and drive off. As if I wasn't already disappointed enough with eating at margaritas. So it's not a meme it's a real thing. Ps they just don't want to clean the ice cream machine. SMH. I'm contacting corporate.
