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September 2021 by designfarmer
Appt was for 4:15; kiosk for checkin was not working, so i stood in line to checkin at 4:27pm; nurse was angered that she had to administer a lab test before 4:30 pm when they close at 5pm. She stomped off.
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August 2021 by Bobby Cutts
I've seen cleaner establishments in 3rd world countries. We get it, everyone hates their job, and I'm sorry you have to handle urine all day but the people here seem to take a special joy in being socially awkward spazzes who can't do the bare minimum. I weep for anyone who has to go here because of a lack of choice or if their employer contracts through them because there is NO WAY anybody is going here because they want to.
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June 2021 by Desiree Lopez
Very friendly and welcoming and quick highly recommend
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June 2021 by V SANCHEZ
This location is super busy, but despite the work load the girls do the best they can to serve every patient in a timely manner. They always go above and beyond! I highly recommend this Lab Corp.
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June 2021 by Tyler Y
It’s like the staff tries to be as rude as possible.
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May 2021 by Sharon Sanders
There's a Check in kiosk. The staff has always been nice when I've been there. They are very busy but you get seen quickly. It helps if you make an appointment.
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March 2021 by winta tewolde
I was there to drop of stool sample for my infant son , which is time sensitive. It says they are open 8:00am -12:30 pm and 1:30pm-5:00 pm. I was there 12:00 pm the door was closed, I called customer service very rude lady said she doesn’t know if they are open for the day, she mentions they don’t have any communication between the customer service and location.
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March 2021 by Chris Jr
When I arrived there seemed to be one person actually working. The girl in the back was extremely rude and did not want to do her job. She should be fired or quit if she doesn’t want to be there not aware of names but she has braids. Terrible service from her made the process way slower very inconsiderate
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March 2021 by Sebastian Cruz
Friendly staff. In and out. I noticed how they were patient with people who have high anxiety when it comes to blood work.
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January 2021 by Smita Sharma
In the morning setup a 3pm appointment for employment related test(urine sample). After reaching there - 10 minutes prior-I waited for my turn-only to come to know that they have maintenance emergency and they can't do the testing. Employment testing is time bound item for example it has to be done in less than 2 days and it's near to 4pm - so they don't do anything. I have to drive 9.5 miles and 18 minutes to reach here. If LapCorp has my contact information(email and phone)-why didn't they called me not to come and find a different location? Or why not they block this location which has the issue. I tried calling lapcrop-but this cheap organization has eliminated all the humans to talk over the phone with the customers and only have robot based menu(so cheap and inhuman)...I have to drive back 20 minutes and get into another one at 7501 Las Colinas Blvd Ste 100, Irving, TX 75063 where i don't have the appointment. I have to check-in again and then my urine sample was taken at 3:57 pm. I wasted more than 1.5 hours for this kind of unfriendly customer service of lapcorp. If customer doesn't show up for the appointment - they end up paying for the missed appointment - what about the facility? Moreover if there is a time sensitive work has to be done - like employment related tested - why it is not taken seriously. Worst thing - the lady at the window at this location "1302 Lane St Ste 800, Irving, TX 75061" was not at all apologetic or helpful but more like commanding voice.
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January 2021 by Monish Rai
The staff was rude and very disrespectful. The staff could not understand Doctor's Lab Orders, could not find address of the Hospital or Doctor etc.
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January 2021 by Ashutosh Sharma
Drove my wife for her employment testing.In the morning setup a 3pm appointment for employment related test(urine sample). After reaching there - 10 minutes prior-I waited for my turn-only to come to know that they have maintenance emergency and they can't do the testing. Employment testing is time bound item for example it has to be done in less than 2 days and it's near to 4pm - so they don't do anything. I have to drive 9.5 miles and 18 minutes to reach here. If LapCorp has my contact information(email and phone)-why didn't they called me not to come and find a different location? Or why not they block this location which has the issue. I tried calling lapcrop-but this cheap organization has eliminated all the humans to talk over the phone with the customers and only have robot based menu(so cheap and inhuman)...I have to drive back 20 minutes and get into another one at 7501 Las Colinas Blvd Ste 100, Irving, TX 75063 where i don't have the appointment. I have to check-in again and then my urine sample was taken at 3:57 pm. I wasted more than 1.5 hours for this kind of unfriendly customer service of lapcorp. If customer doesn't show up for the appointment - they end up paying for the missed appointment - what about the facility? Moreover if there is a time sensitive work has to be done - like employment related tested - why it is not taken seriously. Worst thing - the lady at the window at this location "1302 Lane St Ste 800, Irving, TX 75061" was not at all apologetic or helpful but more like commanding voice.No mobile check-in which is so much needed during COVID-19 times.
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January 2021 by Miguel Carcamo
Front desk is awful! Had a 4:15pm appointment and the technician made sure to lie and say that they close at 4:30pm instead of 5pm. Very impatient attendant.
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December 2020 by Ritesh Mehta
The staff members are very unprofessional and careless. The staff member didn’t know how to inject needle properly. My hand is paining. I will never recommend anybody to go there.
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October 2020 by Jay Brown
The Best Service I’ve Received In A Clinic. The receptionist was very nice. The lady that drew my blood Vanessa was super sweet and made everything painless. She was sufficient and knew exactly what she was doing I didn’t feel a thing. We didn’t need more of her in every office around Dallas so nice and sweet. Truly an Angel ? Thanks LabCorp #VanessaTheBest