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January 2024 by Edith chavez
He has a terrible manager named Mirna, they are rude and disrespectful.
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December 2023 by Rabia Osman
The pharmacists are just absolutely awesome here. They take the time to help each customer, they’re extremely humble and just overall amazing at what they do. They care for their customers. I would like to specifically call out pharmacist Saiyed for his amazing customer service. He’s always available to help my parents with their RX needs. Thank you so very much for all that you do!
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September 2023 by Cynthia R.
My family uses this location because of its proximity to our primary residence. This location (the pharmacy and staff)are rude, inattentive, and quite condescending. There is never a friendly tone in anyone's voice. I spent 10 minutes going back and forth on why I couldn't get a PCR test and I expressed the time it took for the pharmacist to argue with me is time that could have been spent doing the test. The staff that day were just as inept. They talked OVER Me. I've always had issues with this particular location and I usually tough it out. I'll be switching locations. Shitty customer service will make Me look elsewhere every time. I would not recommend this location there are others near here that have better customer services and experience
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September 2023 by Carla Franklin
I sent my daughter to ATM to take out 100 dollars August 13, 2023.She then bought things with cash.The cashier returned to her fake money for change. It was a $10.How we knew is that the bank would not take the money. I'm pretty sure walgreens has the marker that marks the money to see if it was fake right?My daughter is tiny 14 year old so I'm guessing cashier wanted to get rid ofthe $10 and used my daughter to dispose of the money.Why do this? My daughter was at risk if she used the fake money she would of went to jail. Geez Walgreen!
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July 2023 by High-af- Bro
Lady named Janice is very rude and disrespectful, I asked her a question about a coupon and completely ignored me and saw how horrible she was talking to other customers. I will be connecting with cooperate.
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July 2023 by Ernesto Rivas
I came in to purchase muscle/joint pain I was suffering from neck/back pain. I asked the cashier for advice on product she recommended. She explained she couldn't give me advice and said pharmacy opens up at 9am that wasn't the problem. I was in excruciating pain so obviously it was apparent in my facial gestures. As I'm walking away I hear the other cashier say I was mad and kept going on and on. As I come back to pay out she says I'm pasmado. That means stupid or d**** I chose not to engage with her because of the pain. She needs to be retrained or fired. It's the older lady with gray blonde hair.
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March 2023 by Ashley Adams
Every time I order they cancel my entire order. Completely unprofessional staff and behavior. I will not spend another dime at this location and I hope you find some employees worth having on the company clock.
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February 2023 by Isaac Pina
I wish I could rate the customer service by both cashiers at a minus 5 star!!! They were extremely rude and impatient! I'll never come back here!!
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January 2023 by Jose Dominguez
This Walgreens pharmacy and its staff are FANTASTIC, INCREDIBLE, HARD WORKING, GO OUT THEIR WAY, words don’t describe the truly patient advocacy customer service. Walmart pharmacy on 183 dropped the ball on my fathers urgent medication. Their uneducated assistant staff had the audacity to tell me that urgent medication would not be filled for two days. After she (pharmacy staff) lied to me that that she would call the other Walmart pharmacy for supply of the medication, another staff I think it was the same one stated she had left. But Walgreen pharmacist finally got the transferred prescription at the last minutes before closing and filled it. I am a nurse and know and even strongly discouraged patients from delaying or stopping any medication without the advice of their providers. Doctors and nurses even get upset with patients when they do that yet here I am feeling a fool when my own medical colleagues (Walmart pharmacy and staff) act inconsiderately to put it lightly. No I had not let the medication run out he was discharged from the Baylor hospital and again their staff/doctors didn’t make sure there would be a delay of his medication but that’s another issue.But thanks THANK YOU Walgreens for upholding ethical consistent considerate medical practice.
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November 2022 by Jasmine Aguirre
Naomi was the cashier, she was very discriminatory. Gentlemen was trying to purchase a case of Modelo beer & she told him visibly upset that he needed to have an American ID. He gave over a Mexican ID and she refused as it was not American. He said he purchased beer there weekly and never had an issue. I double asked and asked Naomi if it had to be an American ID? And she said you had to be a U.S. citizen to make the purchase. Her response was not appropriate whatsoever.Considering this location is 5-8 minutes from the DFW Airport with a diverse population, I do not believe this policy of an American ID/being a U.S. citizen to purchase beer is accurate.
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August 2022 by Levi Yeager
Went there at 8:40 after just leaving urgent care and unable to stand up on my own, pharmacist told me he would not fill out my prescription because they’re closed. I asked again because I was in a lot of pain and again, unable to stand up by myself. He then told me “too bad you should’ve come earlier”. I was polite the entire time and now have to wait until tomorrow to receive my antibiotics for an infection I’ve been struggling with. Thanks to this pharmacist I’ve been in pain and suffering without my medication.
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June 2022 by Sipriano Perez Hernandez
La farmacia me a tendieron de maravilla y en general toda la tienda
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May 2022 by Jose Rubio
Worst store. Manager with pink hair very unprofessional and rude. Was not helpful, I placed a online order the items were in stock and she cancelled my items. I had to call Walgreens to file a complaint as the items were in stock and she just simply cancelled them. Don’t order online here guys.
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May 2022 by Afjal Hossain
Very friendly pharmacy stuff. Had great experience picking up my prescriptions.
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April 2022 by Jennifer Jimenez
All of the Walgreens locations in Irving are pathetic! They never have anything in stock, they cancel online orders with no reason, never use curbside cause they won't bring it out anyways.
