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November 2020 by Josh Martin
I love it here. If you like music and instruments, then you will love it here, too. The staff is very kind, and very intelligent.
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March 2020 by Ross whitby
Don't bother if you're a drummer. Every e-kit is broken, no acoustic kit set up, no help... the certainly don't seem to care about the percussion section in this GC. Its pitiful. Even when they had an acoustic kit, it wasn't cared for, the cymbals werent secured, it was haphazardly thrown together. Shame.
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December 2019 by Jayda Amaya
Best place ever if you got family you can go and all try different things there drumset that comes with drumsticks,piano's, DJ sets and obviously guitars great for kids to learn at a young age too
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December 2019 by Vino U.
I go to the Katy store because of location. I have bought keyboards, acoustic and Ukes, and Guitar pedals. The past 3 times I left the store I ask why I went in the first place. The last time I went I was going to purchase a $300+ effects processor. I asked for the boxed item and the guy grabbed the floor model to help find the boxed. I went to pay and guess what, it was the floor model. I asked if it was, he looked at me, and I looked at him. He then said well it really doesn't matter does it? The manager was standing next to him listening to see if I would actually buy it and then chimed in that they did throw in the power cord.....I did not buy it. The reason I went to Guitar Center was to take home the processor and not wait for Amazon to ship it. Second to last visit, I was shopping for a higher end guitar. Stood there looking up at the top shelved guitars for 30 minutes, looking around for help, and well no help. I had to chase a guy down. I asked the associate the difference between the models of that brand and he had to google it online for about 10 minutes. Told him to forget it. Lost my business. I bought somewhere else. There is one associate that has helped me with Ukes and acoustic guitars and was legitimately excited to help. Thank you, that is why i came back the last two times. I look for him but I am never lucky enough to pop in while he is there. This really is a bad store. I have been playing for 20 years. I am definitely not new to music stores. I am starting to think of Guitar Center as the music store version of Game Stop. The second star is for the guy that actually likes his job and made my purchases enjoyable.
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November 2019 by Tom Allen
Guitar stores are always fun to visit. This place has something for everyone. A little more focus on salesmanship instead of musicianship by all of the sales staff would be nice.
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November 2019 by James Colburn
Great selection and sale prices on speakers etc. Thanks Laura for great customer service.
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November 2019 by Jeremy R.
Great staff and always willing to help. New to the guitar world and We love this place. Great deals
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November 2019 by Christopher Carcamo
Employees take care of that store and keep it nice and neat. Good customer service and good selection
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November 2019 by Mark McMahon
Great place for musical equipment. I must see if you are interested in purchasing guitars drums and a variety of other items.
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November 2019 by Shannon Wilkerson
Not one person reached out to assist me when I visited this store. I went in looking for a violin, finding only one: a student version, overpriced for the quality, with broken strings and a neck almost completely devoid of finish on the wood. After seeing that disaster of an instrument, I continued browsing the store, receiving no offer of assistance for the next 10-15 minutes, until I decided to leave.
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November 2019 by bassey oluyemi
Kevin was awesome. He was kind and patient enough to explain to me what I needed to know.
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October 2019 by C.L. Moody Sr.
Went all over town looking for sound equipment for my church only to find out that this place is the one stop shop. The prices are reasonable and the staff are friendly and helpful.
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October 2019 by G&G Energy Arthur miller
Great for finding the run of the mill parts and supply's. The weird stuff you have to go to Houston for.
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September 2019 by Takeisha Makridis
**UPDATE 9/25/19 - The manager called me and resolved the issue. HAPPY kiddo makes a happy parent/customer. Thanks Guitar Center!!
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September 2019 by pgr825
These guys are very customer service driven and know their stuff. The selection of instruments and accessories is also impressive. ðŸ‘ðŸ‘