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October 2023 by Treasure F.
I took my 11 year old daughter in for a blood draw to the Dripping Springs Location. She was nervous and anxious about it but not making a big deal. The nurse who was sitting behind the desk was rude when we entered the lab and told us to check in and ignored me when I had a question. The same nurse called us back to do the blood draw. She was rude to my daughter when she was nervous about which arm to use. She rudely asked, "are you going to do this or not?" I am disappointed by this type of behavior from a nurse technician to a child. A child who was nervous and a little anxious but strong enough to handle the blood draw. We won't be back to this place. Very rude and disrespectful!
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October 2023 by Mcnamara D.
I don't quite understand why there are so many really horrible and very positive reviews about this place. I went in for a 7 AM lab test just one vial and it went perfectly. I walked in didn't have an appointment, entered my name and sat down. I then got up gave my lab orders and ID and within five minutes was in and out one quick stick found the thing immediately and had no trouble at all and was done within 20 minutes. Very efficient very friendly and very positive experience overall.
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September 2023 by A B
Arrived at 6:50 am, was second in line, signed in, was sent to a room and everything was done and I was waking out the door at 7:11. Fast, friendly and efficient.
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August 2023 by Sarah Mueller
Great for pediatric and adult blood draws. Staff is awesome.
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June 2023 by Tan Tran
If you arrive around 10:30-11am, the place has very few people. Just go straight to sign in at the portable terminal and wait to be called. After a short wait, you’ll be assigned to one of the 2 rooms where your blood is drawn for lab tests. That’s it! Quick and easy.
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May 2023 by Allen Tiffany
Fast and friendly. No issues and not much wait.
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January 2023 by Merchant Buchanan
Office is supposed to open at 7am, no one showed up until 7:30. Computers not up and running. Never sent in lab results to doctor’s office until contacted a week later. Consequently lab results were out of date and tests had to be repeated.
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January 2023 by Shannon G.
Today was a bad day. I arrived at 6:55am, waited outside til 7:20am. The lady that was supposed to open at 7am, was 20 minutes late. We all get inside and write our names down on paper because their check in isn't working properly. The Second Lady that is working there arrives a few minutes later. Only 2 people running the place, and both were 20 minutes late. My name is called and they tell me to take my papers and go to room 3. Both ladies are rushing around trying to get everyone checked in and drivers licenses, and insurance etc. I mean, it was disorganized and didn't leave me feeling like I was going to be taken care of properly. Like they're just rushing us in and out. I had to fast for this blood work today. I hadn't eaten in 15 hours. The first lady can't find my vein. She tried both arms and just can't find anything. So the other lady comes in and finds a vein finally. But she's only wearing one glove. And just a bare left hand. Is that normal procedure? Or just in a hurry? we have successfully started to draw blood, but the vein goes dry after only 3 vials. I have 6 to fill. She pulls the needle out and goes for a vein on my hand. This isn't a pleasant placement, I can tell you that it brought tears to my eyes. Meanwhile, we're getting more blood out and the vial is filling. Then one of the empty vials falls to the floor. So she can't use it and now I'm 1 vial short. I needed 6 filled. I only have 5. So I'm not sure if the blood work that needed 6 vials is going to be accurate or complete with only 5 vials of blood. And for $315.00 I hope this is enough for my doctor. I'm left with some bruising. But that's normally for me. If I have to get blood work done again, I'm going to have to go some place else. Today was one bad thing after another. Late employees, and because they are late, they're rushing around and not being very careful. And a vial falling on the floor and not getting all 6 vials filled. I mean. That's unprofessional. And it cost me a lot of money. I can't come back here.
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October 2022 by Rachel B
they didnt hAve the right color tube, not a rare tube. tried to tell me they will draw then send me to another location to finish the draw, soooo i get billed twice?! slllllooooow as molasses, 30 min, only 2 people in front of me and THEN tell me they dont even have the tube. infuriating.
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October 2022 by Brian McDonald
Easy in and out. Short wait. Really nice and friendly staff.
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September 2022 by Rachel P
they didnt hAve the right color tube, not a rare tube. tried to tell me they will draw then send me to another location to finish the draw, soooo i get billed twice?! slllllooooow as molasses, 30 min, only 2 people in front of me and THEN tell me they dont even have the tube. infuriating.
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September 2022 by Amy Berti
No masks required. Need I say more? Staff is friendly and helpful. I'll be getting bloodwork here from now on primarily because they show common sense.
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September 2022 by David Gannon
Over 2 hour wait for lab work!!! People having to stand outside. No sense of hurry!! Poorly trained staff
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September 2022 by Alicia Williams
Poor management. Consistently late to open, because no employees show up on time.
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July 2022 by Riki D.
Grace is terrific. I don't know how she can welcome you as a friend - like we've known each other for years. Thanks!
