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December 2023 by Kyle Baker
The customer service was phenomenal and the service was quick but as I went to drive off I realized my brakes didn't work very well. So the tech came back out and looks and says "I must have forgotten to put the vacuum line back on" so I cannot give 5 stars or even 4 because that is just negligent.
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December 2023 by Chandra Eswaran
The best of the best. Have always had a wonderful experience. On the day before Christmas Eve, Michelle and Team fixed the window issue (not going back up) in my friend's car. Some other place would have nickel and dimed us for the same repair. They fit me in in spite of being short handed. Best Christmas Season experience I have had in a very, very long time.Michelle and Team have helped me on two other occasions where they came to out home to jump start our vehicles and then put in great-quality batteries.These guys are :1. Professional2. Fast3. Reliable4. These guys don't push stuff you don't need5. Reasonable and competitively priced6. Compassionate!!Go to them for all your auto repairs. I wholeheartedly recommend this business.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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December 2023 by Babe XOXO
I would like to start this off by saying I have severe anxiety and taking care of automotive issues gets very stressful and overwhelming. Especially since I'm a new car owner and am still learning a lot myself, and have fears of not fully knowing what's going on and possibly getting screwed over somewhere.So I spent my morning calling around to find a place I'd feel comfortable enough going to. And when Michelle answered the phone, I immediately felt better than I had before. She was so patient and understanding while I asked my questions on the phone and gave me the answers I was looking for.When I got there, Chase helped service me and get all settled in. I didn't have any concerns or questions when my car got taken back, which was relieving. I felt like I could relax while I waiting, not having to stress over whether things were getting done well, right, or quickly enough. I was updated throughout the process and could check on my car from the lobby, as well. It took about 2 hours to get everything done that I needed (tire rotation, adjustment, oil change, inspection, and then various issues that needed to be looked into) including the time taken to check in.I had a LOT of questions after it was all said and done and I cannot give enough gratitude to both Chase and Michelle for the absolutely amazing service I was given today. The amount of patience they had with me was insurmountable.I started my morning not having a single clue where to go or what to do about all my car troubles, and I ended my day finding people I can trust to come back to.It's crazy that I had an entire panic attack going over paperwork and I was able to leave laughing and relieved. If you've had bad experiences before with other places, give these guys the chance they deserve to turn things around for you.
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December 2023 by Jeannie Hunnicutt
Outstanding service, office staff were exceptionally courteous, service was prompt. I got my vehicle in right away. Technician test drove my vehicle before work started and again when the work was completed. He then took me back to the work area to show me what was done and how it was done to complete the work request. I will definitely use them again for repair and service. In addition, the rest rooms were exceptionally clean.
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December 2023 by Yoshah Chesnokov
I had several people give very good reviews of the service and pricing that they received here. I also believe in supporting local businesses!I had a very difficult morning, hit a curb and blew out a tire. By the time I got to Lewiville Tire, I was tired and frustrated! The damage to the vehicle was more than I expected, and my wait was nearly an hour just to find out what had happened to my car. The front desk was very kind to me, and helpful in finding resources to get the damage fixed.I appreciate very much the kindness and patience of the mechanics and front desk. I can wholeheartedly recommend them to my friends and family. Thank you
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November 2023 by Sarah Grace Armendariz
Great service. Went in for a last minute alignment and they were able to attend to us quickly. They had a cute little setup outside with a game and the free hot dogs & snacks etc helped pass the time for the kiddos. The service did take a bit longer than expected and quoted but I do appreciate the thoroughness and quality of service. My husband’s car was pretty bad both front and back so considering we were done in less than an hour and a half was still good timing. We also came in on a weekend they were running specials so the pricing was reasonable. Will be back for any future needs. Thanks again everyone!
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November 2023 by Junk Mail
Extremely friendly staff. Was quoted but to my surprise when I picked up my vehicle they corrected the quote once realized what they were actually working with and I saved lots. Lots of honesty. Definitely bringing her back if services are needed.
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October 2023 by Kristin Weatherly
10++Even after just asking for a set of tires, they went above and beyond to give recommendations for safety for that needs/ should be done and what is able to wait. Giovanni has outstanding customer service. As my mother took the car in for us and it would be a bit of a wait they even gave her a ride home to wait rather then sitting at their place.Will definitely share this positive experience with others.Keep up the good work guys.
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October 2023 by Chad Soderberg
I told them I wanted an alignment. The guy said there was a wait. I asked him if i could pay for an alignment now and if he could put my car on a lift and tell me what I needed to replace so he could do the alignment. I don't have the time to wait. He makes me wait a whole hour to get my car back and charges me ten dollars less than an alignment. I was hoping the new management was better than the last one.
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September 2023 by Joseph Wingpo
Been coming here for years and never had any problems with their service, easy or complex — very professional, awesome staff (both front desk and technicians), with the price always fair and competitive. Highly recommended!
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September 2023 by Drad Valo
I only came in for a single wheel balance and rotating my tires. These people are transparent and do ask if there was anything else you may need done but forgot to ask about. Wouldn't call that so much of an upsell as much as a concern about all maintenance needed.
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September 2023 by Drew Tritton
So I’ve been here multiple times now over the last 4 years. Probably 4 times total. Each time, my experience has been better. Customer service in the lobby has improved with friendly discussion and explanations of what is going on with the vehicle. Pricing seems to be on par with others as well. The only issue I had in the past was that a few lug nuts were not torqued properly and fell off while driving! I’m sure this was an honest mistake and since nothing major came of it, I won’t be too harsh. I’ve noticed ant least of the mechanics has been there every time I’ve come in. Employee retention is a good sign when it comes to vehicle maintenance! Overall I would recommend their services at this time.
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September 2023 by Sandy Brackenridge
These are the nicest guys! My car was overheating, and they checked it out right away. They fixed that and more, explaining everything along the way, not overcharging for extra labor. I don't live in Lewisville, but I'll go back if in need. They hustle to get you back on the road, provide transport to and from, and my drivers like working there. Amazing!
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September 2023 by Carri Cater
visited this establishment for an inspection and everyone was incredibly friendly. The waiting area was clean, there was lots of seating, vending machines and free water/coffee. They were incredibly thorough and my wait was only about 15 minutes. I would definitely return.
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August 2023 by Robert Alvarado
This past Friday evening on my way home from work, I started experiencing electrical issues with my 2012 Tundra. I assumed it was the battery, so I showed Saturday morning before opening as I needed to be at work by 9AM. Giovanni saw I was waiting outside so opened the doors a little early to assist me. He promptly had my truck diagnosed and had a new battery installed. He had me on my way in no time. I will recommend Gio, as well as your business to everyone.
