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March 2024 by Brandon Griffith
Had mobile repair service done and my windshield had a chip 2 days later. Mobile tech also installed the wrong wiper blades on my truck and the wipers already making noise a few days after install. Cheap quality glass,wipers and work.
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March 2024 by Linda Pakulniewicz
The Lewisville Safelite replaced my windshield. However they forgot to turn on my safety features. I went back and they took care of it. Then in the pouring rain I found out that my windshield wipers were not working properly. They were clucking and overlapping. I couldn’t use my windshield wipers during a heavy rain endangering my safety. Having no faith in this location I chose to bring my car to be repaired at the dealership. Please think twice before bringing your car to this location.
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March 2024 by Kyuwon Han
Got my service done in a day.Audi A5Replaced my front windshield (HUD/SENSORS CALIBRATION)HUD was slightly blurry? But honestly after a few months of driving it doesn't bother me that much, although it would've been nice if it was completely perfect.Significantly cheaper than the actual car dealership.
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March 2024 by JT S.
Having our windshield replaced for the second time due to a rock from a truck was seamless. The appointment was as scheduled, service performed quickly and the staff was very polite.
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March 2024 by Get Up Radio Media
Great service with ability to use car insurance if covered. Due to heavy usage, the service repair representative may be later than usual so expect them later than sooner in the time window given. You can pay in advance and they text you when service is done. Their rates are normal compared to competitors.
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March 2024 by M. Porter
A friend of mine went in to fix a very small, minor windshield crack caused by debris hitting the windshield. The technician tried to “seal it” and instead made the crack significantly worse(almost half of the windshield is cracked now). They refused to fix it for free and stated that since he signed the waiver to get it fixed in the first place they aren’t liable for the gigantic crack they caused. Very disappointing since this is considered a reputable company. Would not recommend!
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March 2024 by Philip Artt
Outstanding job!
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March 2024 by Anil Maddimsetti
I was here twice for some windshield chips; the staff has been professional. Given the odd location of the chips, I was reasonably satisfied with the work. The negative reviews are misleading.
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March 2024 by Bijoy Rajan
The worst customer service
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March 2024 by Jimmy Tiller
Amazing work, customer service is too notch and seamless process fast and easy, tech was amazing! Thanks
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March 2024 by Robert Cornelius
My daughter made an appointment to have the windshield replaced on her Toyota Sienna. When the final estimate arrived the price was over $2000 thats two thousand dollars, thats two thousand dollars, $2000.
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March 2024 by Ygnacio Dominguez
I had a windshield replaced last Feb 14, 2023. I noticed water leaking into the vehicle on the drivers side. I called SafeLite in Lewisville, TX and the 800 number but all I get a recording to go to the website for the warranty but there is no option on the website to specify that I have a leak and it needs to be fixed through the warranty process. My only option is to go directly to the SafeLite location to get the vehicle fixed.
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March 2024 by Amol Deshmukh
My car had a chipped windshield. The crack was smaller than a dime. I called my insurance, they asked me to get it fixed at Safelite and they would cover the cost. I called Safelite in the morning, they gave me 1pm appointment. They took all the details of insurance. I reached at 1pm, they took the car and told me it would take 45 minutes. They handed me back my car in 30 minutes. The windshield crack is nowhere to be seen. Great timely service and good job.
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February 2024 by MC Prime
Excellent experience. I scheduled my appointment through the website, gave them all the information they asked for ahead of time. I showed up for my appointment 10 minutes early, all I had to do was hand them my keys. They told me to expect to wait for up to 2.5 hours, but I was out of there in 1.5 with no issues. Comfortable waiting room with plenty of chairs, helpful and courteous staff. No one wants to deal with damage to their car, but if you must, I highly recommended this location.
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February 2024 by Tim Anderson
I recently booked an appointment for a front windshield replacement. I parked, checked in, and my car was available for pickup roughly an hour after my appointment time. I was impressed with the speed of the service and quality of the work. The service tech that presented my car to me was professional and explained to me how long I should wait before removing the tape or pressure washing the vehicle, and I got an email reminder too.I also got my windshield wipers replaced and am overall satisfied with them so far. I would consider returning here for automotive glass repair or replacement if needed.
