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February 2024 by Cindy S.
Needed one new tire. I had one bad tire. They changed the wrong tire even after I pointed out to the manager they had taken off the wrong one. I was told they were checking all my tires and I was coldly dismissed. They put the new tire where I had pointed out. Had to return there so they could find my old tire and then put it in the right place on my car and then put they new tire on in place of the bad tire. . I cannot recommend this place.
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January 2024 by Brooke Thomas
I always love the service I get at discount tire, but today was just a little extra nice! They were jamming out to some good music and they still got me in and out in 20 minutes. 10/10!
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January 2024 by Jeremy
Free fixes on tires, check air, great staff (Jeremy G.M.)
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January 2024 by Walter W. Taylor
This is THE place for tire care
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January 2024 by Tyrone Allen
So when for a flat tire and the sales guy tried to sale me a tire saying my sidewalls was out. The whole time I knew it was a lie because it had a nail in it but because I was driving a Benz he tried to up sales 325 for a tire all I could do was shake my head . the things people will do for a dollar mine you if they can fix it it’s free. I guess that wasn’t the case for me. I’m never going back and I would say be careful
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January 2024 by Celso Ceballos
Great place. Air check free
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December 2023 by Evelyn K.
The service was fast. They definitely overcharge for the tires though and upsell hard.
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December 2023 by Olivia Brubaker
After running around Lubbock, my last stop was Discount Tire to see if they sold tire chains. A salesman named Hayden walked out to meet me, and brought me inside from the cold and wind. Though the store did not sell chains, Hayden and his coworker (I did not catch his name, he was a blonde gentleman) helped me look for providers along my route, and even called another store on my behalf to look for chains. Their customer service was above and beyond, and I will definitely return for my tire services when they are due.
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November 2023 by darin polk
Really took care of my truck. Factory tires wore out and I considered an upgrade to a larger size. They provided the info I needed to make a decision and then they made sure I was happy with it. I will be purchasing all of my tires from Discount Tire at 19th & Q.
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November 2023 by Michael L.
We energy in worth my daughter's car because her tire kept losing air and I wanted to address it before her long drive back home to OKC. The tire was damaged beyond safety and she couldn't afford a new one. Before we got back over there, the replaced it free of charge so she would have a safe ride home. Jacob was incredibly kind and professional and reminded us why we always return.
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November 2023 by Judy B.
I have been treated very well through the years at Discount Tire and this trip was no different. Friendly and helpful, organized, and fast. I was very pleased and especially appreciated Ted for taking the time to explain things and find a solution for what I needed.
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October 2023 by Misty T.
All the staff was very kind and professional! Chris took care of me today and was exceptionally polite. I was nervous coming in but everyone made me feel comfortable. If I ever had car troubles, I will come to this location.
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October 2023 by Tanya Parker
The new recording would not allow for me to make an appointment and hung up on me. Second I took my vehicle over and walked back to work. I received the text however it NEVER updated. When I called almost 3 hours later NOBODY had record of my car. They finally figured it out. I was told they were done so I walked back and NOBODY could find record of me AGAIN. When they finally realized my keys were sitting on the counter. I walked out to my vehicle which was left unlocked. I have NEVER gotten such poor service from them and all three of our vehicles have tires from there. I now want to change businesses
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October 2023 by Rosemary Espindola
Guys were very friendly and helpful...service was fast and they offer water incase you are thirsty..seated area was very clean as well as the bathroom
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October 2023 by Toni Rosania
Went to get my air checked and was needing new tires. Obviously it's a stressful time when you end up paying more than you originally planned, but these guys made it incredibly easy for me to be in and out with brand new tires, with a great price. Jeremy and Chris did great, as well as the attendant who was assisting with the Air Check lane. Thank you for the help guys!
