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February 2024 by Matt
Top quality service both before and after the sale. I had purchased wheels and tires about 2 yrs ago, and needed them rebalanced, due to wear. Walked in, explained my issue. They took my truck back, balanced and rotated my tires, and didn't charge me a dime! Very professional, courteous, and helpful. I'll be getting all my wheels and tires from Discount!
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February 2024 by Daniel Calderon
Very quick work and friendly staff
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January 2024 by Chris
Thank you so much for helping my girlfriend on these are times we are very grateful for the understanding staff
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January 2024 by Ben Ritte
Came in due to having a nail in my tire. They suggested to replace the 2 rear tires, which I went ahead and did. After picking up the car, my TPMS system no longer worked. When asked, they said it was a side effect of replacing the tires and wanted to charge over 100 dollars a tire to fix it.
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January 2024 by Bugout Adventures
Considering that the WARRANTY was out on my tires and DESPITE THE FACT that they used the Excuse that my tire was at 18psi where their policies state 15 psi minimum, they Did Not put any air in my tire. Their Fear pushing sales techniques did not work on me even after the tech stated my tires were dry rotted. Not true there's not even 70k miles on them and only 4 years old this year. AND I BOUGHT THE SET OF TIRES FROM DISCOUNT TIRE. Of course the tech offered an afternoon appointment, but I had no transportation to/back to pick up my truck. NOT IMPRESSED WITH THIS DISCOUNT TIRE!
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January 2024 by Eric McGaha
Fixed my flat tire so quickly and with very friendly service
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December 2023 by Amy Henderson
Called ahead with concerns about my tires. Upon arrival later in the day, they remembered the call and came out immediately to assess the car. They recommended the best set of tires, but because we are on a budget, we went with a different set. They didn't dismiss our situation but agreed it was what we needed based on budget and usage. My car was ready in an hour. We have had all 6 of our vehicles serviced here for tires and will continue to do so based on expediency and customer service. Thank you.
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December 2023 by Daniel Chastain
Love this place! Blew out one of my tires last night they had me fixed up and back on the road this morning in 30 minutes! Unbelievable service! Thanks again guys
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November 2023 by Monyea Robinson
The customer service was fabulous. The line was wrapped around the building to check tire pressure, but the attendant had a smile on her face and was friendly
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October 2023 by Matthew Ramirez
I set an appointment to get there early right when they open and my surprise I had no appointment. Spoke to a couple of people the day before I’m not mad and I’m very forgiving, even if it was their mistake, but to make me feel like I was lying and somehow it was my fault and kind of push me out the door was not cool, not going back.
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September 2023 by catherine vo
waited about 10 minutes in the air check line. The worker literally made eye contact with me and then had to wait another 5 minutes. I just left because making eye contact with me and seeing my car parked in the line and not doing anything is wild.
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September 2023 by Gavin Taylor
Truly the best service in Lubbock and I always say the best in the service industry. Had a flat and felt with a shady tow truck company that took all night to pick up my car. When it was finally taken to discount tire I showed up the next morning to my car done with a new tire 15 min after open. Always amazing service especially at the slide location.
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August 2023 by Everydiáthesi M.
I brought in my car for a headlight issue and told them not to do anything that they would charge me for until they talked to me first because when I got an alignment they charged me $75 for a "fix to right wheel noise" the noise was my wheel well cover flapping down. They only put one of those plastic bolts to hold it up there and it broke again a week later. Anyways despite my issues I get a call saying that they are slammed and won't be able to look at it that day. I said okay and that I would just come pick it up. Then they proceed to do a diagnostic anyways, I get a call saying they don't know what the problem is but they can replace the headlight for $1,500 bucks. I said no and upon coming to pick it up I was charged $150 for them to do Jackshit. They couldn't even tell me what the problem was. Clearly their technicians aren't very qualified because a headlight isn't a super complex part to a car. I will never go back, these people will charge you for every last thing they can.
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July 2023 by Terrence Jasso
Stranded near Lubbock at 3am w/ an unremarkable tire, we slept in a parking lot till this location opened.Bryce was very polite, professional & attentive, realizing our situation, and ordered us two new tires. AWESOME service...thank you :)
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July 2023 by Clint Bingham
Fast and organized! Love getting my tires taken care of here!
