Frank Brown Honda Service receives positive reviews for its courteous, friendly, and kind staff. Customers report great service with relatively quick and smooth appointments, including for oil changes, tire rotations, recalls, and repairs. Many note the process is easy with good communication, keeping them informed throughout. The prices for services like oil changes are highlighted as better than other local options. While most experiences are excellent, one minor issue involved a forgotten calibration after a recall. Overall, customers recommend the service department for its efficiency and customer care.
I had a recall on my Honda Civic it was done in 2 hours the only complaint is that they forgot to calibrate it on the dashboard. But besides that they were friendly and very nice.
June 2024
I’ve used Frank Brown Honda for almost all oil changes since purchasing my civic from them in 2018. They’re always really courteous and relatively quick (if I go first thing in the morning). Paul and Terry are usually working when I go and they’ve always been great. My car is running great, thanks to them.
June 2024
Great and prompt service. Paul does a super job at getting things done.
