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December 2023 by Carla Chance (carly)
They lied to get business and had a high phone bill and messed up our phones while activating them not friendly
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October 2023 by Alton Bishop
Nice place to visit with for cell phones. Answered my questions and were very nice and professional.
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April 2023 by Carmen
T-Mobile customer service expert scammed me out of $35 about a year ago. I kept calling and tried to get my money back multiple times with no success. Each time the so called customer service expert promised me a refund within 7 to 10 days and like I said it's been a year and no refund. I went to the T-Mobile store on 82nd street and they were not able to help me except to tell me to be careful about talking to so called customer service experts by phone cause they are not very honest. They said it is best to get assistance from a T-Mobile store person to person. I'm retired and on a fixed income so being out $35 is not easy to accept but I have no choice. I will not ever trust anyone from T-Mobile again.
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March 2023 by Carmen Magallanes
T-Mobile customer service expert scammed me out of $35 about a year ago. I kept calling and tried to get my money back multiple times with no success. Each time the so called customer service expert promised me a refund within 7 to 10 days and like I said it's been a year and no refund. I went to the T-Mobile store on 82nd street and they were not able to help me except to tell me to be careful about talking to so called customer service experts by phone cause they are not very honest. They said it is best to get assistance from a T-Mobile store person to person. I'm retired and on a fixed income so being out $35 is not easy to accept but I have no choice. I will not ever trust anyone from T-Mobile again.
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March 2023 by Melissa C
Do not go to Tmobile or this store they LIE!!! We traded in our phones and never got the credit owed towards our new phones. We have tried calling Tmobile and of course get told have to go back to the store. The store tells us we have to contact the Regional Manger but of course the Regional Manager doesn’t contact us. We got lied to and they stole our old phones and $2400 dollars. BE VERY AWARE!!!!!
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February 2023 by Darrell Wilkinson
No one was waiting so I walked right in got what needed done walked out simple as that. Fast and friendly as always.
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January 2023 by Stanley Williams
Going with T Mobile is the best decision we ever made. Tamme spent less than 2 hours getting 3 business phones set up. Her rep Tabby handled everything for us with great ease, no activation fees and we're saving 1K a year over At&t. Our rate is locked in and will never go up and no contract! We highly recommend T Mobile!Thank you, Stan The Drainman!
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November 2022 by Dianalyn Runwaymodel
Thank you Dara for the assistance very nice costumer service. 10/10
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August 2022 by Brian W
I went in several days ago, my first time at this store, very nice layout in store and really clean. I was offered help by everyone there, and Tabbi took on my phone upgrade switch over, not a small task to be sure. Very polite and professional, above and beyond my expectations, especially since she was helping others while taking care of my situation at the same time.Everything went well, walked out at the end of a couple hours of getting everything handled, happy with my upgrade and the whole experience.Definitely my go to store going forward should I end up needing anything else.
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August 2022 by R T
Its T-Mobile .. I can't talk ish... had them 4 ever and a half since my MN days... Shoot... My Number is an original TMobile # hell it's an Ariel Mobile number .. whatever t-mobile was b4 t-mobile before that ...I messed with them if they brought back a non data... no internet phone... like a moto rzr original flip... no internet just text and call... I got a tablet or 2-1 for that...
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July 2022 by Robert Pugh
ALL OF THE PEOPLE IN THIS STORE ARE GREAT!!! It is so nice to go into a cell phone store and not feel invisible!As soon as I walked in 2 employees said hello, and another asked how she could help me. Once I found the tablet I wanted, they all literally tag-teamed it to get me setup and out as quick as possible! One called in to their call center, one setup my sim card, one put on the cover and glass protector, while the other explained all the account stuff to me!!Tabby, David, Ava/Eva, Joe... You all deserve a raise! (Sorry if I didn't get all of your names right)
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June 2022 by Brooklyn Myatt
Tabba did a great job! She immediately helped me and has great customer skills! Thank you so muc!
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March 2022 by Andrea Mcdaniel
I had the WORST experience with AT&T. It caused me a lot of stress and tears. When I went in to switch to T Mobile, Danny took care of me. He was SO unbelievably sweet, patient, caring and overall friendly. He was the breath of fresh air I needed. I can’t put into words how much I appreciate that! Now I feel that if I ever have a problem, I can just come in and ask for Danny and he will take care of it.
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February 2022 by Nichole Ferguson
Rene was excellent in taking care of us today! She got us set up with what we needed and answered all our questions. The other staff were great too and very friendly. We’ll definitely come back to this location.
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January 2022 by Donna Pennington
Just made the switch to T-Mobile using the store at 98th and Slide (next to Back 40). What a positive experience! The store manager, Jonathan, and Danny D. were our representatives. Both men were polite, friendly and extremely knowledgeable. We are excited to have our new Apple 13 Pros! As Senior Citizens we need a little more technical assistance! Danny and Jonathan did a great job being patient with us as we made the transition to T-Mobile and our new mobile phone upgrades. We recommend this location for all your T-Mobile needs! Happy New Year 2022!
