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March 2024 by Bluezy G.
So I have this bracelet my Grandmother gave me before she passed and my Sister asked to borrow it for a function she was attending out of town. I lent it to her and she came back with a broken finger and my bracelet broken on one side. Oh boy. LOL! It was not her fault though (someone tried to snatch her purse and the bracelet got caught up in the melee), and she was VERY remorseful about it and offered to pay to get it repaired. The way it was broken, I was not sure if anyone could fix it, so I checked around and found Thacker Jewelry online. I took it in and they gave me a quote to repair it, and it was very reasonable. 2 weeks later, my beloved bespoke is back with me and looks as good as new! I could not be more pleased and I will certainly go back to them if I have anything else to get repaired. My Sister is on the mend and is forgiven, and it is like it never happened. :) Very pleasant customer service and prompt service. Thanks Thacker Jewelry!
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January 2024 by Jency Thoma
The best jewelers around. They take my design ideas and make them reality. All of my Thacker jewelry pieces are special, stunning and part of my story.
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January 2024 by Reety Reety
Randy was a delight to deal with. He was very professional and personable and desired to do what I wanted with my Mother’s ring. It came out beautifully. I’d highly recommend him.
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December 2023 by Jessica Dameron
Thank you so very kindly!! I’m so happy with the wedding set, and the wedding ring for my soon to be husband. Thank you so very much for being kind, and caring for me and my future husband. If you shop at Thacker Jewelry, you will NEVER BE DISAPPOINTED!! If I ever need anything I know that the service will always be amazing!!Jessica
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December 2023 by Eric Page
Our experience with Thacker Jewelry was nothing short of amazing. Teresa is awesome, she showed us exactly what we wanted to see, and brought it in at our price point. We expected a good 24 hour turnaround for sizing and mounting the stone. We purchased the setting and diamond about 6PM and we got the text message the following morning at 11AM telling us the ring was ready. I'm very impressed. The only negative comment I have was the bathroom seemed a bit dusty, but everything else was amazing.
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December 2023 by J Rebel
Thacker Jewelry is fantastic! My experience with them began almost 35 years ago when I purchased my wife’s wedding ring. They took good care of me then and have always taken good care of her ring over those years.Just a few weeks ago we went in to look again at rings for my son who plans to propose to his girlfriend soon. Amanda took excellent care of him and spend a lot of time educating him on diamonds. She has all of the patience in the world! He ended up purchasing a beautiful ring and it was designed exactly how he wanted it.Over the years I have bought a few other rings from them and have always had a great experience. The Thacker family is fantastic. Even if you do not live in Lubbock it is worth the drive for sure. They just care about you and getting you what you want. They will customize and help you design the perfect ring.Amanda I can’t thank you enough for taking care of my son. If you want a ring Thacker is the place to go.
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December 2023 by Jason Sonnier
Thacker seems like a really nice place. Our sales person could have been more personable. It seemed like she didn’t remember who we were for a few minutes when we went in. After we reminded her, she was friendly & made sure to help us find what we were looking for.
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December 2023 by Stacy Conner
We have been doing business with Thacker Jewelry for more than thirty years. The atmosphere is always pleasant and the staff is competent and helpful. Teresa managed our last purchase with polish and skill. Purchasing jewelry is an act of trust. You can trust Joey and his family with your jewelry needs.
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December 2023 by Melissa Overholser
Thacker is the place we go to get all of our special pieces. Our 20 year wedding rings were custom ordered and they came out perfect! If you want first class customer service… Thacker is the place to be!
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October 2023 by Flip Tarin
Best jewelry and service in town! They’re always there for me after the sale. I will not go anywhere else. I work with Teresa, and she’s always attentive to my needs. Her service extends well beyond point of sale.
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October 2023 by Gary Jones
I am Absolutely Beyond Thrilled & Pleased with my purchase at Thacker Jewelry!!!!! And my Sweet Salesgirl, Maggie, went Above & Beyond to help me. She was such a Blessing & I will look forward to her helping me again!!! Several members of my family have done business with u & u will have my business from now on. Everyone in the store was very Kind & so helpful. I wish u all the Best!!!
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October 2023 by Janet Mimms
Any time you walk into Thacker Jewelry, you are greeted by friendly, helpful people. The store is beautiful and the merchandise is exceptional. If they don’t have what you’re looking for they will get it for you or they can make it for you.
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October 2023 by Rhett Dawson
Thacker is by far the best jeweler I have ever been too. I have been purchasing items since 2002 and have never been let down. The customer service and quality is impeccable.
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October 2023 by Karen Herrley
Maggy Ward was very efficient and friendly. We had a repair, a new purchase and a custom piece to design.. She handled all we asked of her with patience and knowledge. She also went an extra step to check the rings I was wearing for loose stones and cleaned them as well. Great service.
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September 2023 by M G.
Great place to shop. nice environment and super helpful people.