July 2021 by Daphne Swiateck
George was awesome helping us today!! He went above and beyond to help get us a quote for the perfect blinds. We were looking at several different ones and he didn’t mind pulling up a comparison of all of them. He was patient with all of our questions and had the answers to all of them. He was very friendly. Thank you!
July 2021 by Austin Burton
The experience was amazing, the people are awesome and they love to help when u ask.
July 2021 by Mary S.
Grant in the paint department was incredibly helpful, patient, and kind. He directed me to everything I would need for my first chalk paint project. He also offered tips and strategies to help make my finished project look better & the application of all products be easier. It's been a long time since I've received stellar customer service like this. Thanks, Grant! A++++++
June 2021 by Pedro Garcia
Don helped me save money and was very helpful getting everything I needed done. He provided some of the best service I’ve ever received.
June 2021 by Jack Nold
Awesome plant select. All well taken care of and bright. Not too expensive and quick check out.
June 2021 by Chantel Fuller
Home depot never disappoints. Ideal area for anyone in construction or a homeowner/renter that needs something to fix their place up
June 2021 by Beau B.
I am still at the store as I write this review, actually I have been here for over an hour to get my blinds recut(second time today). I have asked multiple sales reps for assistance, as well as gone to the customer service desk 2 times. Just another addition, the help I received at the customer service was terrible as well. I was told "go walk around and find someone to ask". Although this might be the closest hardware store to my house I will never shop at this location again.
May 2021 by Chloe W.
The woman in the tool rental area literally told me I could not rent a tool because she did not agree with my project. And on top of that she was extremely rude and acted like a know it all. I'm sure this isn't the first complaint she's gotten.
April 2021 by Chad Rogers
I havebeen doing curbside pickups and delivery for a while now, and have always had excellent service. Today, I went in person, and had some large items to get. I recently injured my back, and needed someone to load the items for me. I asked for help, and in less than 5 minutes, an associate came and loaded the items on my cart, helped me check out, and then loaded them in my car for me. This is by far the best service I have ever had from a big box warehouse store! Keep up the great work!
April 2021 by Phil Nott
It's home depot. Of course I love it. Home depot is my go to for a lot of items. Currently, home depot is running a special on ryobi one tools, which is the system I use. I have bought a whole bunch of new tools. I have also bought a lot of lumber and hardware lately despite the cost. They have been almost exclusively my source.
April 2021 by Nathan Martinez
Worst experience ever for ordering online. There vendors feed nothing but lies to this national company and they believe whatever lies there vendors give them. I have ordered in three different occasions products online, I write detailed notes clarifying I live in a brand new development and my address does not show up. To call me so I can share my location and guide them. All 3 times I’ve been rescheduled because the vendor “attempted to call me multiple times, they stopped by at the property and no one answered”. This meant delays in delivering the items I needed. This third time which I just got off the phone with Home Depot, same lies from the delivery vendor, that they called me repeatedly and I failed to answer the door. I work from home, my sister whom is visiting me from out of state is also working remotely. My parents who also are here fully available not once they did see anyone approach my home. If such a large organization allows there vendors to make there customers go through such experience, this shows they only care about the bottom line not the actual customer service experience. Done with them, going to the competition
April 2021 by Deborah McNeil
Ordered items online and was very pleased. Picked up in store with no wait.. the employee was very helpful.
April 2021 by Cyril Pajestka
Could have bought the stuff I bought online in the store and it would ha e been faster
April 2021 by Eheca Aztlah
Very helpful staff. I needed help to load some sheetrock, I went to get some help. When I came back with a kid to help me, my platform was gone. He didn't think twice, he dashed, found another one and rushed to help me, all the way to my truck. Awesome customer service West Woodlands Home Depot!
March 2021 by HALLE MCNEIL
I was trying to buy a propane grill that was outside. I had to sit in line behind 5 people in customer service before a guy told me that I had to meet someone outside. I said "great, do I pay him outside?" . He said "no, you get a ticket and come back in line". I waited outside. No one came. I went back and told him no one came. He said someone would come this time. No one came. I went back and told him. He again said someone would come out. No one came so I left