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October 2023 by Melissa Mize
New pharmacy manager trying to get this location in order. Great customer service. Very knowledgeable. Very kind and patient around ailing customers. Very busy location.Customers should also be kind and patient knowing employees are working hard and short handed at times. Between working the counter, drive thru pharmacy and filling rx, and big pharma not providing medication or filling orders is not employees fault.To Kroger at this location, thank you for your good work. We see you and appreciate you.
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August 2023 by Donna T.
7.14.23 My hubby and I were on vacation a few years ago on our anniversary and we stopped at a Kroger to buy a cake to celebrate. The cake was delicious! So now every birthday or anniversary we buy this cake from Kroger. It was our 34th anniversary so we stopped at the closest Kroger near our new house and wanted that cake. This location was out of it but they had one that was similar (but not as good). There was a nice selection of cakes and pies. I always love looking at Kroger's flowers selection. They always have a lot of beautiful ones. I would stop here again.
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June 2022 by Tommy Crouch
I would like to say good things but several visits to pick up prescriptions needed for my wife's recent back surgery they have completely messed up information needed. Which has caused us to almost not get some important medications.I multiple times now I have dropped by in the afternoon/evening to pick up a prescription that was sent over by the Dr. that morning and had to come back. No it was not to to being really busy. The info was not handled correctly and that causes problems.The worse part is each time they looked at me like I was the cause of the issue when I only showed up to pick up the mess.Something is off there currently. May be time to revamp some systems or find new employees to change the culture.They have normally been great.
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June 2022 by RuinsOfAlph
don’t use this pharmacy unless you want to wait for an urgent prescription for 3 days and be told to come back multiple times before it’s filled
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May 2022 by Tyler B
Honestly I would go to any other pharmacy. I put my prescription in to get refilled at 10 am. And was told to come back at 1 for it. I came back at 3:30 and it still wasn’t even started. Along with the attitude and shortness of the people there nothing about this place is good.
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April 2022 by SixtySecond Monk
Honestly I would go to any other pharmacy. I put my prescription in to get refilled at 10 am. And was told to come back at 1 for it. I came back at 3:30 and it still wasn’t even started. Along with the attitude and shortness of the people there nothing about this place is good.
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April 2022 by Victor Trammell
Bridgette Hood is an excellent pharmacy employee. She has gone out of her to accommodate my needs, and she is why I will ALWAYS be loyal to this pharmacy.
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March 2022 by Abbey P.
The Bakery Department Manager at this location is amazing! I have been searching everywhere for Saint Patrick's day sprinkles the day before the holiday and as a last resort I figured I would ask if the bakery had any to spare. The manager went above and beyond and separated some of their stash into a container for me to take home. Life saver!
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January 2022 by Derrick Bryant
Awful customer service coming from a business owner in a highly customer service industry. Training on phone conversation is needed with rude tones and not friendly. I will be taking my business to another pharmacy and I don’t recommend using this location. I was told several times medicine would be ready and it wasn’t. No apologies from staff and only rude tones over the phone .
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January 2022 by Jodi F.
Pharmacy is horrible. It just gets worse and worse. Everytime we fill an RX they don't start to fill It until we show up, even if it's 10 hours later!!! We always have to wait 30 min after arriving!!!
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December 2021 by Evan Cargill
Very friendly pharmacy staff. So much faster than Walgreens. I walked in for the booster shot and was done in four minutes.
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November 2021 by Matt Schneider
Understaffed/undertrained. Never has scripts done in a timely manner.
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October 2021 by Carlos Piñero
Very slow.. the will not refill prescription for 3-4 days..
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September 2021 by Brett N.
Why 3 stars? Because it's fine for our neighborhood grocery store. --- --- --- When I say "fine", I mean it works. It's a pretty typical grocery store. Nothing stands out that makes it remarkable. To be honest, I'd probably shop at HEB, but Kroger is just a little bit closer to us. Easily, my biggest pet peeve is that they almost always only have one actual register open. At most, they have two. I'm fine to self check-out when I just have a few items, but I usually have at least 20 things, so it's kind of a huge pain to self check-out. Plus, something usually requires the manager to come over and put in their approval, which kind of defeats the purpose of the "self" checkout. The store itself, is again, fine. I feel like I have a stronger appreciation for Publix now that I've been shopping here. Publix was always just a bit brighter/cleaner and they always had multiple check-out lanes open.
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August 2021 by Briana A.
This is literally the worst pharmacy in the area. I came here for my kids covid vaccine & it took 30 mins just for the lady to fill out the paperwork. (This is not us waiting bc they were busy - this was her staring at the computer, trying to fill out our info). Couple of days later, I dropped off a prescription. They said it would be ready in an hour. I said I would be back then next day. Next day - I wait in their drive thru for 40 mins. Only to be told it's not ready & I need to loop around & wait again. Unprofessional & disorganized.