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March 2024 by Ashley M.
Alexa was so helpful and sweet. Super professional and help all 17 customer in aquatics.
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March 2024 by Daniel R.
Just paid $100 for dog grooming and my dog is shedding everywhere. He's very short haired and lose hair usually comes off in a decent bath. The groomers were very nice, but this is unacceptable. I now have to redo the job I just paid someone $100 to do. Not cool
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February 2024 by Patti Collett
Staff helpful & knowledgable
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February 2024 by Freddy Yzquierdo
I took my 2 dogs there to be groomed and the manager was very rude not helpful at all. Horrible experience ever,I've been going to petsmart for years figured I'd give petco a try. BAD IDEA!!! Never again!!!
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February 2024 by Robert Driscoll
Nice people
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February 2024 by Anna Cole
Love Petco. Stuff all the time friendly.
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January 2024 by Rick Reber
I'm looking to adopt a puppy. Not one employee had any information.
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January 2024 by Dalton Mead
Customer service
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January 2024 by Kent English
Store did not smell very good.
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January 2024 by Kastiro Family
I love this pet store!! It gives my cat the best experience and it warms my heart!! Good prices also :)
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January 2024 by Shawn Heaton
Fast friendly service. Wish they carried more food in stock but great store
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January 2024 by Jassmine Pickens
I took my dog Athena in for a bath, a nail buff, and another deskunk to keep it up. She had this done when she initially got skunked over a month ago. The last time she got deskunked, our normal location, we had a great experience. This time the smell came back because she was wet when I picked her up. I know it may not go away 100% but she’s had baths since this happened and this was not the result. I was told she didn’t like the dryer but she gets groomed regularly and never had an issue. I tipped before seeing her but wish I hadn’t. I now have to do the process again because my dog was super damp when I picked her up, which made the smell worse. Service was rushed and the grooming team didn’t seem to care. I won’t use this location again. Poor experience
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January 2024 by Kennedy Copeland
The customer service here is horrible. Employees here are anything but helpful. Petco falsely advertises their “free first exam”. Today, they failed to send their barcode I apparently needed for the free exam (which is not free). The employees were very quick to tell me that I would be unable to receive a refund or credit on my account for THEIR mistake for the portion of the cost that was supposed to be “free”. I will never take my dog to this Petco location again and I’d advise you to do the same.
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January 2024 by Ronnie Murray
Clean store and knowledgeable staff.
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January 2024 by Maira “Isela”
Came to buy my puppy food and cashier was super sweet and upsold me to a larger bag. Even carried it to the counter and found additional discounts she did not have to do that but she did. I am glad I didn't stop by the one I go to normally in Arlington. I wish I knew her name but I was there last night about 6 and bought science brand dog food. She has lovely customer service!
