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November 2023 by ronnie martinez
Hello Eazy pawn,I was wondering if you guys are carrying an Xbox one or a PlayStation4 slim or pro in your shop? I was hoping to negotiate and compromise with only $100. That’s all I got.. It would mean the world to a little boy who has been on his best behavior, and me personally I feel, he deserves it. i’m impressed with his good manners & good grades.
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November 2023 by Vane
Amazing customer service from Roy and Marco H. All around great customer service from the staff.
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November 2023 by Debbie Gonzales
Avani and Roy are awesome come by and ask for them, their customer service is awesome so friendly and fun to talk with they will definitely help you out .
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November 2023 by Hernandez Flores
Excellent service from te employee Brenda!! She Was so helpfully
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September 2023 by Jesus Melendez
Great customer service, they are really nice and wonderful persons. I highly recommend this place. Thank you Marco Garza and Team
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September 2023 by Jay Rose
I love this store , all the personal very professional and always in a good mood,Excellent service from Tania
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September 2023 by Jacky Gomez
Leo was great help purchasing process of a chain and customer service was good
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August 2023 by Kristy Escobar
Came to pick up my scooters today and was devastated on the condition of my scooters. They were new no scratches on them. Had the plastic on the screen which was removed all scratched. Talked to the manager Mark and said there was nothing than can be done. Him and the female that were there just looked at each other saying that there was nothing on them that could’ve scratched them up. I didn’t bring them in like that and I’m very disappointed on how manager handled this situation. Didn’t even offer me a discount or anything for that matter. Don’t trust this place with your belongings lesson learned never come here again.
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August 2023 by Andy Trevino
Came to EZ Pawn in McAllen on 10th and Houston. I pawned my scooters and came to take them out and they were all scratched the manager Mark and a female that was there told us there was nothing they could do to resolve the problem. They told us nothing was on them that caused the scratches they were new and had the plastic on the screen which was removed by them very freaking disappointed beware of your belongings don't trust this place as management has very poor service.
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July 2023 by Mauricio Ornelas
Amazing customer service , always helping me with my pawns by giving me the best prices !
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May 2023 by Kenneth Neuman
My name is Kenneth and Gerardo Garcia helped and was very professional and courteous!
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April 2023 by cruz l
Oscar the mgr provides excellent customer service and knows how to keep the customer happy. I will definitely return. Highly recommended.
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January 2023 by Jose Galvan
Great customer service all ways polite and courteous great ppl ?
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January 2023 by Alex
Great , friendly , fast service as well as a clean store all employees are very well and pay attention to your needs. Well be telling all my friends.
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January 2023 by Destin Kelley
Customer service and employees were especially Nice and helpful thank you Abby for all your great help