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January 2024 by Maria Corona
It’s was great service thank you .
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October 2023 by Enrique Garcia
Best pawn shop in Town, excellent customer service.Brenda and Karina are very helpful
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October 2023 by David Lee Perez
Excellent customer service! Will be back again! ?
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March 2023 by Humberto Torres
I stopped by this location during my lunch break and was impressed at how fast they were able to help me. The employees greeted me on arrival and Brenda Carpio helped me find the item I was looking for. Definitely looking forward in returning to this location in the future.
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February 2023 by Valente Polanco
The employees here are very welcoming and professional. I saw them greeting some of the customers by first name basis, which was really impressive. They were all attentive asked if I needed anything all the time.Both Karina, Brenda were phenomenal with my transactions. 5 out of 5 would recommend this place to anyone.
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February 2023 by Mauricio Santos
one of my favorite stores, the manager Brenda always has an excellent treatment and a very friendly and attentive dispositionAlso my favorite place for guns, Brenda always have the best deals
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February 2023 by Ester Sanchez
Brenda the manager has experience and excellent customer service ?✔️
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October 2022 by Bryant Hernandez
I have been a long time client of several First Cash Pawns and I have to say, this shop really makes me feel welcome. Karina and Mario really know what customer service is about. Brenda, the manager, really has done something special with this store. These guys never fail to let me know when I have a payment due to make sure I don't lose my stuff, even calling me numerous times a day as they know my busy schedule. Keep doing what your doing guys!!
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October 2022 by Herasmo Colunga
I've met Brenda and her crew. They are all very hardworking and they greet you within 3 steps of entering the store. The store looks great! They have a lot of selection on jewelry. Outstanding customer service.
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August 2022 by Lemon Drop
Use to be an amazing place!So Brenda (who I believe is the General Manager). Had this really ugly demeanor (which I think is personal I just think she doesn't like me which is fine I am not at the store to make friends). She gives me an attitude that maybe the date changed because I gave a partial extension. So just because of her ugly attitude and the way she answered. I began to nag her that I wanted to know when and how the date changed for the extension because she agreed it was falling on the 3rd before the month of August. I have had other employees tell me "o this day you made a payment for this much and it covered this many days." So I don't understand how she couldn't do that.She is so unprofessional that she cant separate her feelings from work. She was available when I walked in to pick up my stuff the next day. She stopped another employee on what they were doing (helping a customer) to go over and help me. So childish. I hope she just understood her customer service was trash. I know she doesn't need to be fired. Just trained better on how to talk to customers. She is showing how burnt out she is and it's depressing.
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February 2022 by Mauro Sandoval IV
As soon as I entered I was greeted by lovely ladies. They were very helpful with what I wanted to purchase and sell. I believe they were both managers who were assisting me. Both had excellent and superb customer service. It was like I have known them for a while with my first few minutes of entering the store.
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February 2022 by Leon Ortiz
Great friendly service. Wonderful help and great deals.
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February 2022 by Lauro Ramirez
Everyone treated me great.
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May 2021 by Osvaldo Moreno
Walked in, great service from start to finish, item was as described, tested it out and worked perfect, happy with the buy. I highly recommend Becka. Thank you!
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May 2021 by Montiie Villarreal
There was this lady there named becka that helped me! She was so nice. Everyone there too is nice I think the store just need a bit more merchandise.
