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August 2023 by jason castillo
Employee Hector from 10th st has very bad customer service. The whole time I needed help to find a sprocket he was on his phone and kept saying he didn’t know on questions I had. He said he was to busy to help my son and I. Very rude as well. Worst customer service experience ever. Management needs to train their employees better.
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August 2023 by Jorge A. Sotomayor
Bad labor prices, great place to find your Traxxas parts BUT DONT let them work on your RC because if you did not buy the rc with them, they will charge you an arm and a leg for any little work they do and also bad management treatment (owner)
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August 2023 by Your dear Customer
It’s always the same thing when I go, I buy a new truck with new parts and they never want to help out really poor communication they always want you out of there
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May 2023 by Manuel Urbina
Excellent Store, friendly staff good service!!!
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March 2023 by Tom Ragle
New store is very nice and much roomier than their old place. The folks are knowledgeable, helpful, and friendly. Will return.
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December 2022 by Maria Blanco
Bought our son a car for Christmas for almost $800, they promised the car would be assembled with stickers included . After picking it up I realized they had done a poorly job ( slanted plate, words upside down to name a few)When speaking to the manager he was rude & condescending. Horrible customer service
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May 2022 by Daniel Gonzalez
Just started the hobbies couple of months ago and I just happened to wonder in to check it out while I had to wait for my vehicle repairs done across the street. The store has what I believe is a good selection of products and repair parts for all RC I walked out that day with a traxxas ultimate slash 4×4 truck and I've returned to the same store several times to buy upgrade performance parts for my RC truck the staff I've encountered in my visits are very informative and have a real passion for the hobby and for this reason I continue to go to this location when I live near other locations that are much closer
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April 2022 by Dustin Mell
Mike is by far the most helpful and level headed person. I've been in the store on average of 25 times over a month and he has always helped me with everything. He has helped me build and upgrade 2 drag cars, along with tuning them. He has helped me with troubleshooting and even gave me his personal number so I can contact him IN HIS OFF TIME!! 10 OUT OF 10 HIGHLY RECCOMEND!
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April 2022 by Mell-Acious Video 573
Mike is by far the most helpful and level headed person. I've been in the store on average of 25 times over a month and he has always helped me with everything. He has helped me build and upgrade 2 drag cars, along with tuning them. He has helped me with troubleshooting and even gave me his personal number so I can contact him IN HIS OFF TIME!! 10 OUT OF 10 HIGHLY RECCOMEND!
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April 2022 by shotklr shotklr
Horrible service ! i kid you not, the MANAGER ! Mike treated us with a racist attitude! he then turned around and told me that he had received 40 calls before mine and that he had no idea what batterie he had told me he had, the place is not that busy he was just siting on the desk in the entry, just order your stuff from tower hobbies and save yourself the head ache! i will be posting on all places so people are aware of this type of behavior
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April 2022 by Gabriel Lopez
Great place and great people that know their sh*t. Went to a few others places that weren’t helpful at all! Here I found what I needed and was guided in the right direction with things that I needed to know with zero frustration! Ask for Mike!
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April 2022 by Lupe Garcia
Above and beyond on ur rc needs... mike always comes thru with parts we need for rc.... im from harlingen n he always invoices me and has parts delivered same day if not next... keep it up mike..???
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April 2022 by Lupita Garza
Very very bad service, if I could give less than 1 star... I would...Mike the "manager" is truly lacking of attitude to treat customers. Take your business somewhere else.
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April 2022 by Jacob B
Great place!! Awesome service!! Employee's are very knowledgeable with the product they carry.
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April 2022 by Nick Villarreal
This store is cool as hell. They’ve got gadgets and gizmos-a-plenty; They’ve got whozits and whatzits galore. You want thingamabobs? THEY’VE GOT THEM ALL.
