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November 2022 by D. B.
I get everything I need in this store that I need. It's just the people who work here. Customer service could've been more professional when setting me up, but she was an airhead. Went back to fix my name they put in incorrectly using my license. Besides trying to telling me what they think my name is, the other woman was a pretty big air head too. I mean it's Sam's Club, my standards shouldn't be very high. Given the people but overall good shopping experience except the ridiculous lines, this is why they're getting a 3
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September 2022 by Timothy Bartl
The att salesman is a total lying scumbag. You all should be ashamed of yourselves for letting them operate in your store. He blatantly lies about cost of phones and payment plans while taking advantage of a parent whose distracted with their toddlers.
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September 2022 by King Karamjy Ekhash
Hard-working, so easy to work with and very responsive, Mr Billy Mike can translate your ideas into visuals something which many Forex broker finds it hard to do regarding trades and investments. Thanks to Billy an experienced, skilled and competent Forex/Binary broker for the superlative, enormous and outstanding services you render on my account as I deposited on the minimum plan $500 shockingly I earned over a profit of $6,940 within 6 days. I truly appreciate Billy for his guidelines, directions and assistance I gain my FIANICIAL FREEDOM. Don't miss out this great opportunity out of ignorance and quickly contact Him on
Whats-app: +1 (904) 701-8384
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August 2022 by Beatriz Sanchez Martos
Siempre compro en esta tienda porque me gustan sus productos. En lo único que tengo un pero es en la ropa....Ya no tienen la selección de antes, sinceramente ya no me gusta, antes era de mucho mejor gusto. Ojalá volviera la persona que hacía los pedidos antes.
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October 2021 by Jeannine F.
I have used the scan and go app the last 3 times I have shopped at this location. No waiting in line. I have also had good interaction with a few of the store reps with different situations while looking for specific items. Have never had a bad experience at this store.
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August 2021 by Diane S.
Tried calling THREE times today to get the Fresh Meat & Deli department. Phone just rang & rang for over SIX MINUTES until my call was DISCONNECTED EACH TIME!. Sent message via Twitter to answer a YES or NO question & they needed my Membership number, email, and phone number associated with the account! THANK GOODNESS I HAVE A COSTCO MEEMBERSHIP, who can answer an easy questions without a interrogation . This club HAS NO CUSTOMER SERVICE!
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May 2021 by Luis O.
Simply the worst place to shop!! I cut my Sam's membership card and trashed it. Official rating -7. Oh my, where do I begin? Let me count the ways! Starting with the staff!1. Greeted rudely at the door by a cranky employee. 2. Store was dirty and smelled bad. 3. Staff was unwilling to help and passed the buck. 4. The employees are all walking around talking to each about how bothersome the customers are, when they're going on break or getting off work. 5. Management can't even "manage" to speak cohesively or grammatically! No listening skills. All of this is going on in one afternoon while walking the store! The whole experience was a waste of my time and my life that I'll never get back. Management is condescending, aloof, and disrespectful. They lack listening skills; questions are not allowed at Sam's. This is the Sam's policy per management:The message is shut up, spend your money and leave! Who's running the asylum?? I'd been a loyal member/customer since 1988!! I've vowed to never shop there again... and I won't! It's my money, my choice and I will shop at COSTCO FOREVER where I am treated with respect, consideration, and as a valued customer. I have personally contacted all of my friends and family to make the switch and they have!!! Next is my social media campaign to end the snobbery!!! Soon I'll be launching a new internet campaign!! I am sad for all of those who have been mistreated at Sam's, and endure it because they feel they don't have a choice. But friends YOU DO! COSTCO IS SO MUCH BETTER!! Try it for yourself, you'll love it, and COSTCO WILL LOVE YOU!! You'll never want go back! #thesamsclubscamisover #samsclubstopmistreatingus #whydoessamsclubhateitscustomers
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April 2021 by Laura Victor Safar
since when do you have to go to a cashier at this Sams when I have salt, pepper, etc. was told tonight we couldn't check our because we had "small items" seriously so while we waited 20 plus mins in line to be checked out
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March 2021 by Joe Anthony Garcia
Service was great. Very friendly. Long wait but otherwise good.
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November 2020 by Orion Lee
Went with my mom trying to get a membership, every single worker there was rude.. horrible.. spoke with the person who sells memberships in the front and she did not want to talk, was rude after i asked a question. Horrible place.. was deciding if I should get costco or sams.. Went to Costco.. The complete opposite. Friendly and willing to help.. The workers really like working there. Hands down recommend Costco.. So if you are trying to decide if you should get.. Costco or Sam's.. Do Costco.. You'll see the difference as soon as you walk in.. I promise. If you don't believe me try it. walk into both the same day..
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October 2020 by Sabrina Narvaez
It’s awesome very good things and the price
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September 2020 by Anabel C.
They NEVER answer customer service line. Will ring for ever. Just go in person . The lines are long as well.
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June 2020 by Sandra D.
I did my usual shopping at Sam's North 10th today. That includes 2 large bags of dog food, 4 cases of canned dog food, cases of water and a variety of other items. Because I'm nearing 70 years old and wearing this mask makes everything so much more difficult, I opted for having them load my SUV. In the past, I've had to wait a few minutes for someone to come help; but Nathaniel met me at the outer door and said, "Go get your car and I'll meet you at the pick up area." Nathaniel loaded everything up cheerfully and was concerned that he was putting things where I wanted them. This is one nice guy! He is an asset to your business! In today's world of sometimes snarky employees, this one is a keeper! Thanks Nathaniel!
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March 2020 by Aide Salinas Pérez
Great experience! Well organized during a time of pandemic.
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December 2019 by Jace G.
Cleanliness 4 Food 4 Ambience 4 Price 5 Service 5 I enjoy being a Sam's member. I love the deals that this establishment offers. They always have great deals and events that are enticing for customers. I recently found great deals on Ninja Foodi Products for an incredible discount. Staff is welcoming and always helpful. I wish there were more open check out lanes and assistance with the personal check out lanes for those who do not know how to use the register properly. Sometimes you'll wait a good while before the customer figures out the register, eventually... The gas prices are certainly worth your membership alone. If you would like to grab something to eat while you shop, the food court is good, but you'll find yourself waiting. I would recommend anyone who isn't a Sam's member to enroll for their great discount and enticing deals.
