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March 2024 by Jessica M.
If I could leave it a 0 star I would !!!!! THIS PLACE HAS SOME RUDE EMPLOYEES! I walked in and was needing some assistance in the make up area and asked a young lady with curly hair and she was just on her phone the entire time texting !!! I then just decided to go look at the woman's clothes and see a guy go to the make up aisle (I'm assuming he's another employee cuz he had a badge) and those two were giggling and talking NON STOP ! I went t to a cashier and asked for help and they said they couldn't help me in the make up aisle due to that not being their section. The one in the make up store had hello kitty things. So unprofessional!
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February 2024 by Sandra Godinez
I love ❤️ Jcp
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January 2024 by Dena Sims
I like shopping at JCP online and in the store. Mostly I love their bedding, curtains and other decorative items. There aren’t many stores around anymore but whenever I find one, I enter and enjoy my shopping experience. There is always opportunities for decor improvements.
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January 2024 by Yolanda D Gomez
The cashier was so very nice and helpful but the store was kind of a mess. It needs to be more organized and for the employees on the floor to ask customers if they need help instead of standing around talking to each other.
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January 2024 by Lisa Boshears
Good place to shop. Always have good deals
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December 2023 by Rutherford B. Hayes
Nice store but some of the employees are rude. I brought a box back into the store they unnecessarily packaged my catalog order in because it didn't fit in my car and the employees said they couldn't take it back. I left it there anyway because I know better than she does.
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December 2023 by Lori Payne
Purchased Christmas gifts. Nice sales. Great customer service
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December 2023 by Julie Bonner
Great selection. Clean store. Something for everyone with fair price for quality.
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November 2023 by Antaya Antwine
I don’t usually make reviews, but this one is necessary! Tanaiya is the most amazing employee there ever, I needed help finding the a certain type of jean for work, I gave her a description, a range of what my size might be but wasn’t sure and a color and she found the perfect jeans on the FIRST try for me and didn’t make me seem like I was burden, she was happy to help me. Now THATS great customer service & someone who needs a raise! Checkout was perfect and quick as well without feeling rushed and she gave a sincere bye as I was leaving. She makes me want to become a regular customer again because there is finally someone who cares! Thank you!
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October 2023 by Nubia Zacari Brown
One star because of Alice who works downstairs. She accused me of wearing a dress that I was returning. The dress clearly had the tags attached and did NOT look worn. However Alice still felt the need to insult my character. Alice just lost a struggle store another customer!
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September 2023 by Based Inward
Great sales, very cute toy section. Overall experience is always good.
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September 2023 by Sharon Almand
The store employees were very friendly. They saved me from having to do a lot of unnecessary walking. A very pleasant experience.
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August 2023 by rosanna vasquez
Very nice employees helpful and welcoming good place to shop great deals!!!!
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July 2023 by Vance Ward
A little above what you expect for JC Penny. Nice Black Friday in July sale ends today. Got a nice slim sports coat 50% off! ??
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July 2023 by Charlotte Mansfield
Jana is super nice, efficient and an excellent stylist. She gave me the best haircut I've had in years. I will certainly use her again.