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November 2023 by Snowball84
Well where can I start was at planet fitness but just did feel gym fit me payed never went for whole year son told me bout this retro Fitness Mesquite so I said I’ll try it now start off staff them every one nice they learn your face fast I like that now D’shaud he my favorite funny very nice I’m able go to him if have a problem he very helpful I see he always on floor communicating with everyone making sure everything good I really like the gym I can go and not be judge and just be your self ❤️❤️
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November 2023 by Adriana Arrona
The gym itself is fine but the staff and managers need better responses and training. I went to the gym on Friday morning with my mom and all the employees were at the front desk including the manager Monica , my mother accidentally put the settings a bit too high and fell off of the stepping machines near the front desk and none of the staff who saw it happen came over at all whatsoever to ask if she was ok or came to help her and just watched it happen idly. Thankfully the other members going were more courteous and asked if she was alright,but the staff need serious improvement on responding to members getting injured in the gym.
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October 2023 by Jose Viera
Yeah, joined the gym as they were being bought out by retro fitness and before the renovations, the gym was a 7/10 at best. Now that the gym had a "grand reopening", they traded lots of functional gym equipment for very minimal gym branded equipment, which is nice but now there are so few machines to use that getting on one is impossible. You like working out in the afternoon? Oh well, can't use most of the gym. Sauna was down for the longest time ever and upon reopening, the sauna was subpar. Brand new, but sub par. 2.2 million dollars for renovations and yet the have reduced the quality of getting a workout. They have a lot of open space for machines, if only someone didn't pay to remove the old ones that were still perfectly functional and operational. Do yourself a favor, when signing up ask why there is so much open space and so few working out equipment. 1/10
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October 2023 by Bo Rust
Huge selection of equipment, but it can get "too" busy on Monday night. I have to give huge credit to one of their super star employees, Dedrick. This guy is constantly on the floor re-racking weights, organizing, cleaning, and interacting with the clientele. So often, employees hide behind a counter or in an office. Not Dedrick. He is constantly on the move trying to improve the experience for his customers. He's not some loudmouth just running around. He's calm and soft spoken, but VERY accessible and ready to help. I spent 20 years in customer service management trying to find employees like him. One's that let their actions speak louder than their words, and the one's that do the job when nobody is looking. He's the real deal. You guys have a rock star here.
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October 2023 by Hector Avalos
I've gone to this gym for years even when it was just fitness and I know we have had hard times and kids these days don't want to work or will not ever know what it's like to have and keep a job. But can we please get someone in there that's an adult that wants to work and open on time in the mornings , this is ridiculous and this is the same issue I was having when it was just fitness. I don't like to waste my time , and this was the reason why I didn't want to join in the first place. ???
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September 2023 by Christopher Ojeda
Love this gym and the way its being operated, just know ya can do better with the music got me singing love songs to rapping a cumbia song
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August 2023 by Scott Kachnowski
First day at the gym and loved the atmosphere. The staff was very pleasant and am excited of what's to come at Retro Fitness. This will be my home gym and it's very clean. Highly recommendable!!
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August 2023 by Sergio Valdivia
This is my second review to the Gym, first of all, I understand the gym is going through a remodeling process, and sometimes the contractors just take forever, but please, somebody stand up and push, we need the Gym fully operational, I am from the old school training, if I sit on a work out machine is to work out, I know there is people behind me waiting to work out in the same machine, there is people that just sits on a spot for more than 20 minutes, just chatting or talking on the phone while there is people waiting, we need the people at the office be a bit more proactive and make some announcement on speaker to tell people that there is others that goes there to train nor to waste time. At this location, we are short on machines, we are probably short on staff, but we have a bunch of bone heads that just go there for the media. We need more equipment or someone who tells these people to move on.
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August 2023 by Crystal Lentz
This is not my home gym, but I'm loving the renovations (it's now Retro Fitness.) Plenty of equipment to use & spacious. I can't wait to try the smoothie bar & the red light therapy chamber.
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June 2023 by Cheegee McGreeGee
I've been coming to this gym since YouFit and it has honestly become so disgustingly awful. I tried to give them the benefit of the doubt but they simply lack common business etiquette. First of all, there have not been true bathrooms for this place in 3+ months now and expect you to go into a portable trailer, now that would be fine IF THEY WERE CLEAN. Those trailers have not had hand soap since the time they were placed there 3 months ago. I truly don't think anyone from RetroFitness has been in there or cleaned it. Secondly, the water fountain has been broken for nearly a week now and the upper management of RetroFitness just expects you to purchase their water instead of providing water bottles since a place of business should have accessible free water somewhere. Thirdly RetroFitness has gotten rid of countless machines that the old gym YouFit had.RetroFitness upper management does not care about this location at all. And I would not recommend anyone to sign up with this gym because they do not care about you.
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June 2023 by JC Benavides
Awesome gym, awesome crew, Monica, John well knowledge employees. Can't wait until the gym is completed. Hope more equipment equipment is brought in....,Stay hungry and devour!!!Retrofitness my home away from home.?????
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June 2023 by ehmrah q
I left a review on the Garland location but I come to this location as well so for more info you can check out my Garland review. But overall, I miss the old Youfit Gym. This location is better than the Garland location because it is bigger. But still Retro Fitness just does not have enough machines especially in the leg department. They only have one machine for each which makes the wait time long. They have one leg press machine which is hard on the joints instead of the 3 different leg press machines they used to have when it was YouFit. Even Planet Fitness has 2 of every machine. I will say I love their new arm machines. The Mesquite location seemed a little better than Garland, as far as less wait time to use machines but I'm pretty sure that's because I came in the afternoon while most are at work. If I would have came during rush hour after work I can't say I would be able to get access to the machines like I want with the wait time being that Retro has reduced the number of machines they have. The old gym used to have machines that were unique that other gyms didn't have and that's what made me stay with YouFit for 6 years. They also no longer have a women's workout room. But sadly I will be canceling for lack of machines. What's the use of paying $40 a month when they don't have the gym machines I like anymore and they have less machines. They do have the body builder weight machines, the kind you have to put the weights on but I don't use those machines.
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May 2023 by Josh Moss
I am truly disappointed in the customer service I was provided on 5.3.23. I, myself & two of my co-workers went to the Mesquite location to get a workout in. I'm currently using a 3 day guest pass at this location. Towards the middle of our workout session, I notice one of the employees/manager looking my way. I took it as him looking at one of my co-workers. 10 mins later he than approached me & asked to speak with me. He then asked me if I was a trainer. I then answered him by saying "no I'm not" he then responded saying "yes, you are." I then responded "no I'm not, you can ask them" he then said "I don't have ask them, because I know you." he then proceeded to & stated "If I catch you training them in this gym today or moving forward" I will escort you out of this gym." I then proceeded to tell him that "I'm not training them" he still didn't believe me & repeated his previous statement. I have never felt accused or threatened from anyone that works at a gym a day in my life. I felt like he & his team stereotyped me while I was there simply because I'm african american & my two co-workers are hispanic. I was really thinking about joining Retro Fitness. However, after yesterday encounter. I can say I will not be proceeding forward to join this gym. I was left with a bad impression & a horrible taste in my mouth. Mentally & emotionally. This type of behavior of accusing someone that's not even a member of the gym completely unacceptable & the individual that approached me & didn't allow me to prove that I wasn't training anyone deserves some feedback & coaching..
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April 2023 by Liz Craddock
Loved the Silver Sneakers class. The instructor was Awesome and friendly. The class was great and So Fun. Thank you.
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April 2023 by Ruby B
I visited this place interested in a membership, I waited a bit to be helped but , they were busy, this is a new place, under construction. Young lady who helped me was very polite , not pushy , and explained the floor very well , I was shopping around . I did not sign a membership but, I might . It was very clean and did not smell like a musty gym . They offer daily offer classes.
