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January 2024 by Abraham Mata
I had a good experience, they were very helpful and I got what I needed.
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May 2023 by Cindy Piink
Brandy= Worst customer service. She has this stink face and her attitude to go along with it, from the start. I came to get a phone and switch from Metro, which required me to get a pin and she didn’t want to call Customer Service for it because she closes at 6:00pm & she has customers. It could of been quick. Everywhere I go they call themselves. Plus my phone had gotten wet so it sounds muffled when making calls WHICH is why I was getting a new phone. Anyways how annoying to have waited for so long and deal with her attitude and on top of that NO professional skills. SMH
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November 2022 by Delinda Perez
They aren't professional and they don't even help make you do everything on your own. And they expect you to learn everyone's name to tell the other person who helped you.
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February 2022 by Amaday Segura
I spoke with Magdalena from boost mobile provides excellent customer service, and took the time to answer all of my questions.
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February 2022 by Viviana Mata
Awsome customer service ! By Marie friendly environment. Do recommend!
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February 2022 by Ismael Longoria
I went to the store for troubleshoot, store rep Maggie was very helpful and nice .
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February 2022 by Stefanny Luna Fisher
I love my experience at this location. Great customer service ! She offered me all offers and she knew what she was talking about, super fast and cleanest store I’ll be recommending it to my friends and family and I will be stopping by again! Employee was Maggie
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February 2022 by BADLIL SHAY
Excellent customer service. Magdalena was very friendly, patient and helpful in helping us find what we were looking for.
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February 2022 by Clarissa Macias
Store is maintained really nice & clean . ? The workers are the best answer all your questions & have great service . Totally will go again ?
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March 2021 by Brandon Almanza
DO NOT SHOP HERE! This Boost Mobile is scamming people in the Mission, TX area. They guaranteed that I would be recieving exceptional signal for their 50g hotspot plan, however once home it would not connect to the internet even at full signal strength. Their coolpad hotspot device is a paperweight since it provides ZERO connectivity to the internet. I spent an hour with customer support in an attempt to get some semblance of a signal, yet they could not provide a resolution. I was assured by the customer support agent that Boost has a 100% satisfaction guarantee and that I could go onto the store for a full refund. I went in to the store this morning to explain my situation and they refused to refund the activation fee to a service that DID NOT work. It also seems like they know about this issue and still scam people regardless. Garbage customer service.
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October 2020 by David A.
DO NOT SHOP HERE! This Boost Mobile is scamming people in the Mission, TX area. They guaranteed that I would be recieving exceptional signal for their 50g hotspot plan, however once home it would not connect to the internet even at full signal strength. Their coolpad hotspot device is a paperweight since it provides ZERO connectivity to the internet. I spent an hour with customer support in an attempt to get some semblance of a signal, yet they could not provide a resolution. I was assured by the customer support agent that Boost has a 100% satisfaction guarantee and that I could go onto the store for a full refund. I went in to the store this morning to explain my situation and they refused to refund the activation fee to a service that DID NOT work. It also seems like they know about this issue and still scam people regardless. Garbage customer service.
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October 2020 by Jose Flores
Excellent customer service they helped me with my phone
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September 2020 by Esmeralda Perez
Great products and excellent service
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September 2020 by Oscar Martinez
Great service and priducts
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September 2020 by Elsa Lizbet Torres
The worst