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March 2024 by Kassandra Olvera
Whoever delivered mail on March 5 2024 to my address should be fired. They crumbled my mail and shoved it in my mailbox I have cameras and saw that it was the delivery driver who did it.
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February 2024 by Bryce
This will be Investigated
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February 2024 by hector Guzman
Ladies and gentlemen these people work for us. we the tax payers pay their wages . Complain to the post master ...if they don't correct the problem with a certain individual u can also request a freedom of information act on every person that works there it's all public information. Then post it all over social media ..it's your right
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February 2024 by Freddy Fernandez
First thing of your better off moving to another city “Mission TX” so please doYourself a favor and don’t move to this city because again of this postal office and their services here. They have two unwritten rules here.Mission Postal Office unwritten rules.1) If the USPS worker doesn’t like your face or your house guess what. Your mail will not get delivered they will find whatever excuse to not give you , your item. It’s your word against them.2) We don’t care about your complains. The manager will always be on the side of the incompetent worker… even if you have cameras and show them the evidence they will justify their lack of working ethic.
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February 2024 by Ness
Rude male on the side counter he was a heavy male.. an older Hispanic lady walked in and asked tree times "excuse me, excuse me, he responded " i heard you, but i am Choosing to ignore you, so get back in line" i have no idea why are they so rude!! Please if you no longer want to work quit!
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February 2024 by jasmin zakaria
my package been stuck in this facility for a week now i’m calling the office and no one is answering this is so annoying and unprofessional the items in my package are perishable and they still didn’t send it out. i live in nyc so i obviously cannot go pick it up. GIVE ME MY DAMN PACKAGE. do your job and sent it out!!!
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February 2024 by Bob BJ Drasner
This is not your ordinary post office... The service is absolutely amazing and very positive attitudes. These guys should be the recruiting and training Facility.
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January 2024 by Nicole Gonzalez
Everytime I go it’s quickAnd easy! I’m in and out! And they are very helpful.
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December 2023 by xX.Annihilator. Xx
Extremely, rude people!Especially this one white chubby bearded guy working on the counter.idk his name, butHOPE HE GETS FIRED!!!.
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December 2023 by Vm Mv
I sent out several letters and cards a week ago my family hasn't gotten them yet. None of them in different places and states. I sent out packages and in the process over heard how they don't even want to look for other customers missing items which means this is on going issue they are doing something with people mail and it's a federal crime! It will be getting reported with names you don't do that to people mail
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December 2023 by Joanna Flores
Worst rudest people ever. You can tell they are annoyed by working or attending customers. It’s like if they do it on purpose. Anything you ask they reply with sarcasm and always try to hurry you out of the place. Any questions you ask it’s an extreme rude answer. These employees need to go home if they don’t wanna work. They don’t resolve anything for you.
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October 2023 by A L
Never answer the phone. Never get anything resolved. If you speak Spanish which I do they make faces. They think they’re gringos or something and they’re Mexicans that live 10 mins away from Reynosa. Packages never get delivered because they always say I’m not home. I don’t know from what state prison they get these employees but they need better employees.
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July 2023 by Catherine Fobes Sanchez
Didn’t get our mail or a package that I’ve been looking for because someone was parked in front of our mailbox for 15 minutes. He would have had to get out of truck to leave the package at door anyway. Too big for mailbox. Message said “unable to deliver. No access to delivery location.” Nothing parked in front of my walkway. Are you kidding?!
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May 2023 by roman jimenez
Go in person, you'll never really be able to get anything done over the phone. The people are friendly, for the most part. And it does seem like they try to be helpful. Don't let Hugo's loud voice intimidate you, he's a good guy.
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May 2023 by Danny Romero
I had to be going back and forth for a wholw month because everytime i went they would write down my info and say they would call me back and they never did. I finally spoke to an administrator and he said packages were delivered but i had already gone to Peñitas postal office and i was shown where they were delivered and they were delivered on different locations so i couldnt get my packages dont know whats going on at this place maybe someone is stealing packages and it was a really bad experience at this postal office!
