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March 2024 by Deseri Wedin
I was suppose to be able to check in with a person at the front counter, but there was no one at the location! I had to call Customer Service to find out how I was suppose to find the truck I put a reservation on.
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September 2023 by KVTV
The Staff at this U Haul Facility is Top Notch Gigi, was very efficient and found me the best deal, unit, and trailer for all my moving needs this year! Highly recommend this place!!! Thank you!
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July 2023 by Erin
Gigi was super helpful and quite possibly the sweetest lady I've ever met!!
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February 2023 by Judy Hirshey
Kenny helped us quickly check in the truck we had rented. He was courteous and very efficient!
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April 2022 by Brittany Courtney
This place is awful!!! Lost the truck found the truck. Says I still need to pay with a receipt in my hand. Blames another U-Haul for canceling order. Suppose to pick up truck at 11:30 it's currently 3:11 and still waiting. Please go somewhere else
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August 2020 by Tammy Barker
Very nice gentleman
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May 2020 by Alex W.
I had the worst experience dealing with this U-haul location over the weekend. I had a loveseat and mattress to pick up from dallas roughly 2 hours estimate from picking up and dropping off the 20 foot truck. I was quoted 89.78 for the 24 hours service of the truck.After dropping the truck off within the 2 hours after renting the truck I was told my balanced was 148.00 because i was been charge 0.99 per mile which the store manager didn't communicate in anyway. I reached out to Thomas the area sales manager to address the issue and basically I was told the manager said he told the mileage rent and that's it during the conversation he started yelling for no reason and that's it fault for no reading the contract. Please be aware while renting with this u-haul location!
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July 2017 by Jim Hurley
Outstanding, friendly service! I only needed a hand truck and was treated like I was renting the biggest truck they had. Clean, convenient to Montgomery and nice...great combination
