Store was a mess and had mismatched stuff everywhere with nothing my size. Always the best hats here though
May 2023
Customer service was slow, waited in line 28 min to purchase a cap. All transactions are done by a small device, that takes forever to complete the transaction. Won’t be going back.
February 2023
Embroidery was suppose to be K ♡ A but somehow ended up with R ♡ K. It did not run together when I approved. When I asked cold they do anything for me they said no. As a franchise I wouldn't want employees with no customer service. $80 waisted