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November 2023 by Deborah Butler
Oil change for my grandson's MustangGood service and price
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August 2023 by Clyde Burch
Shower up early and in and out in 30 minutes
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June 2023 by O.M.B.
After an initial misunderstanding Nancy was able to correct the negative situation that I had experienced at the beginning of my service visit.I am satisfied with the outcome of my visit thanks to Nancy the Quick Lane Service Manager. I will be a returning customer. Thank you.Services: Transmission
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April 2023 by Blake C.
Worst Car Dealership there is EVER. This is all based off the financial worker. The new man has a whole lot of guts. He is the true definition of DISRESPECTFUL. The car dealer and him miss communicated and had the numbers we were willing to do all wrong. So because of that he said things like because of us his children wouldn't be able to eat. And when he made a rude remark I said in confusion that wasn't nice and he goes it wasn't meant to be. At the end of the day if you want to sell ANYTHING, ANYWHERE YOU HAVE TO HAVE RESPECT! You are NOT going sell anything being a cocky rude person. If you want to feed your kids then sell cars properly then you will have money! It's not my fault. NEVER GO HERE!
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April 2023 by John Backer
Oil change and rotation. Replace TPMS in RF tire. RF and RR TPMS both not working. Also lost center hub as it was not secured to vehicle. Asked if I wanted to pay for another new TPMS when I only had one that needed to be replaced - I will work with another place that can complete the work they were asked to do.Not a good experience. They did not attempt to make right what I paid for!
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March 2023 by Michael T.
I bought a 2020 F-150 a couple of months ago. Salesman was a professional but the finance manager, T.J. Barlow, must have thought I was an idiot. Rude to boot. He must be Someone's Nephew or a Son in Law. That shifty guy will have Granger Ford on both sides of Green Avenue soon. I bought the vehicle anyway because it was what I was looking for and the Salesperson was helpful in finding what I wanted. Telling everyone I know about my bad experience with that TJ Barlow. ---Mike Tomplait
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March 2023 by Lloyd Crosby
The tech was thorough and well-trained. I needed parts that were no longer manufactured by Ford and the Service Manager got after-market parts and gave me a Ford warranty on them. Their door-to-door pick up saved me from having to pay Uber.
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February 2023 by Tina M.
These people were very professional and a great buying experience! Loved dealing with Ivy highly recommend them!
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October 2022 by Mike Adair
Excellent service from Donna. I will service all my vehicles there. Thank for the excellent service.
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July 2022 by Laura Washing
Staff courteous and friendly.
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July 2022 by larry eland
Quick and easy, will always have my work done there.
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May 2022 by Christine Ham
Good customer service fast,!
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December 2021 by Bre'Ann Boyd
Sabine River Ford was able to get us in quickly. We have a 2008 F-150 that needed its 100,000 tune up. They were great about having an estimate up front with great communication throughout the whole process. They are also the cheapest and best place to get the oil changed on our Shelby and Mustang.
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August 2021 by ana cardenas
Very bad customer service.
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May 2021 by Debb F
Used once was satisfied, now hard to get an appointment
