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November 2021 by Natalia L.
Food selection & location is fantastic. However, had a bad customer service experience today with a cashier. Called customer service to bring to attention. Cashier greeted as expected asking how everything was and I guess thought I didn't responded "good" and paused the checking of items and stared at me. Please keep in mind I wear a mask and there's a shield in between. If the worker did not hear me, it is not my problem. As I got my receipt and took off, she told the bagger worker "I can't believe these customers are mad." I was to reassure I was not mad. I called Customer Service and advised it wasn't professional from a worker at HEB especially when there are other customers waiting to be charged in line. I would recommend additional Customer Service training and advised the Customer Service rep who took my complaint. Time stamp on my receipt is today 11/08/21 3:59pm and Cashier Mari A 043762. Thank you.
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April 2021 by Cassie P.
Who doesn't love HEB. The best selection and prices in Texas. The bakery is amazing and HEB brand coffee, Cafe Ole, is one of my favorite home brewed coffee brands.
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June 2020 by Terri Maldonado
love this HEB. clerks are always so helpful
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March 2020 by Robert Ruiz
No more lines or panic shopping. Great experience as usual.
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January 2020 by Dulce Cedillo
muy buen trato ,muy amable la gente que trabaja allí
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January 2020 by Nancy Lopez
Great service and prices.
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October 2019 by Benjamin Zamora
very nice helpful people love this HEB
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July 2019 by Claudia Hdz-Rick Rivera
While I love our HEB is so close... I'm HATING their plastic bags... they are of very poor quality... and then they want to stuff them! already had several bad experiences with the bags tearing.. c'mon HEB, your quality of service should be better than that
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April 2019 by Mayra C Martinez
Great store to shop at love my H-E-B
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March 2019 by Jesus Leonardo Montelongo
H-E-B They Hace Good Products and Hard Working People They Can't Help You Anything Anytime!
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October 2018 by Ricardo Garza
the best!!! everything in just one store tejano style!!
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April 2018 by Rita Maciel-Settle
Clean and organized fresh produce and friendly service
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October 2017 by Stephanie Casas
I honestly love all hebs but the people working at the meat market or fish idk helped me out. They were so nice i had a long day and i was whatever feeling my blood sugar go down i hadn't eaten at all and i told the guy i think I'm to faint. He tells me oh no ill get you some water well then the girl tries helping me gets me a pineapple and says to chill by there she's going to help me out. She goes to the bakery area and the lady there gave her a cookie to help me out. She stood there till i composed myself and made sure i was okay. That was so amazing no one has to do that they didn't even make the situation chaotic they were all so calm and helpful. This is the reason heb is awesome because they hire nice caring people.
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October 2017 by Irene Castellano
I don't just love HEB because I once worked there when I was 16 yrs old but because my sister and sis n law work for HEB. I honestly feel that customer service could improve. I understand each store is unique as well as each department. I understand that each vendor comes and sets up there product so it sells. My biggest pet peeves is when I am at the register checking out n the cashier is talking to the bagger about the game , what they did last night , or what there significant other did .... I don't care how about some customers service . How about you make me feel like I am important enough for you to pay attention to me for about 10 minutes while you check me out. Because in all honesty I the customer is why you have a job.
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March 2017 by Marivel Hinojosa Lozano
I was going to buy some items for a trip that I am going on. The usual snacks and item for sandwiches. Only item I needed was the HEB 20CT bags of the Crunch mix that they sell. None were on display and I asked the manager or supervisor Josh or Joe (do not recall his name) if he can get someone to bring them down. He askee me to wait there and that he would call someone to bring them down. I head him announce it over the intercom but 15 MINUTES LATER.... NOTHING. I w
