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March 2024 by CHristopher B.
Apparently at this Lowe's you have to go an get your own cart in the parking lot to spend money inside the building. They have 20 employees holding g down the concrete inside the building but 100% of all of their big lumber carts outside. I called to let the manager know about the experience and she told me there was no problem. Small things = big results. Every other Lowes I deal with do not have this issue.. I was at the store at 3:45 pm so the morning rush was way over. Hopefully they can fix this issue in the future.
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February 2024 by Celia Mendez
My husband went to buy cement and there is everything in this store but the materials are a little expensive, I think it is more expensive than Home Depot. But it is an option to buy, we went there because we were interested in the remodeling work that my husband did.
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January 2024 by abraham arzabala
Horrible customer service ? waited over 45 mins for some one to come attended Me
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January 2024 by Alycer Johnson TheDFWREP
These 2 employees at the Richardson Lowe's were the absolute best. Mikala was excellent in explaining the different types of flooring and advising me on which ones are best for rentals. Christian loaded the flooring in my vehicle and was very pleasant and respectful. Some employees other locations in the Metroplex should get some tips on providing better customer service from these two.
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January 2024 by Gerry Ryan
Had everything we needed.
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January 2024 by Thomas Mazza
How customer service/returns department. Went to go return a Christmas gift and they refunded back to gifters card. I now have to go to the person who gave me the gift and now ask for money.
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January 2024 by Chrissy Sperry
I really love this Lowe's. The store is very clean and well laid out. Things are pretty easy to find and the aisles are marked clearly. The best thing? I'm always promptly greeted by a very friendly smiling employee anxious to help. I don't even have to ask. Not only do they tell me where to find what I need, but many times they'll walk me to the aisle and help me find what I need. Now that's service! Product selection is very good and they almost always have what I'm looking for. Prices are fair, self checkout is quick and easy, parking is good. They are so much better than HD. Thanks!?
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January 2024 by Laura Perez
Tammy was extremely helpful and went above and beyond to help me find all the products I needed. I will be back for all my business needs!
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January 2024 by Natalie Broadus-Beard Hardy
Great service every time!
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January 2024 by Stacey Hunter
Always a great experience with their amazing customer service and my company wasn't too bad either ?.
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January 2024 by Bij
Dear corporate: END THE TRAVIS KELCE ADVERTISEMENT ON THE LOUD SPEAKERS. Over and over and over.It’s horrible. Every 5 or so minutes, they replay the same advertisement. We are already in the store. Why are we being spammed with so many advertisements?
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December 2023 by Daniel Groom
Couldn't find help and they sold me the wrong part.
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December 2023 by John James
All good
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December 2023 by Living Hope
Lowes needs to check who manages their stores. I requested a discount because of the poor condition of their grass seed spreaders on the shelf. All their spreaders were in this and worse condition, yet the manager only made excuses before she acknowledged she was the store manager. If a manager hides her position, makes excuses, has a low standard of work, and is unwilling to take responsibility by giving even a small discount, then this is not a place I want to spend my money.
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December 2023 by Joyce Siegert
Great selections
