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October 2023 by Jade Row
I just opened an account here so I don't have much experience. However I had two so far in the short time I've had the account and Amanda From 7000 grapevine branch is super friendly and both times everyone exhibited wonderful customer forward help. They truly care you can tell.
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September 2023 by Gaby Duran
The service at this branch has just continuously gone down over the last year. They have messed up on my account several times. After waiting for over 20 minutes today to deposit checks, I left and will never be back.
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August 2023 by Stormy Stanford
I've had my account since 2013 and won't go anywhere else.
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July 2023 by Idle Winther
Lindsey was SO helpful during my visit today and incredibly kind! Probably the best customer service I’ve had at a bank!
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June 2023 by Believer In Christ
No drive thru atm and it takes Forever to go through the drive up where they help you. One day I waited 20 min for the car in front of me to finish with the teller. If you want to use the atm you have to get off your vehicle and use it.
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June 2023 by Cristina
No drive thru atm and it takes Forever to go through the drive up where they help you. One day I waited 20 min for the car in front of me to finish with the teller. If you want to use the atm you have to get off your vehicle and use it.
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May 2023 by ZULY ZUZU
Besides trying to find a notary, theybdo their best. The ladies up front were helpful, transparent, and sweet..
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April 2023 by Juan Carlos Ulate
This bank is absolute hot garbage, they seem to always be under staffed, the staff takes for ever processing anything from a deposit to a withdrawal. Their printer never seems to work, so good luck in trying to get a cashier check, the atm outside only ever seems to have 100 dollar bills. Unless you absolutely have no choice and an hour to waste, go somewhere else
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November 2022 by DeAnna
Always, friendly, courteous, professional, fast and ready
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September 2022 by Harold Scruggs
Love this place, but went recently and was temporarily closed ?
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August 2022 by Arthur Tignor
I'm a chase bank person through and through. Yet, this branch is definitely my favorite! The people that are here make me have that small town feel. Everyone is always smiling, and I look forward to seeing them regularly. If you are looking for a home branch, this is the one!
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June 2022 by THE F HEAD
Broken ATM only one ATM and it’s not a drive-through you’re a bank spend some money on an ATM
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February 2022 by Ruby Flores
Best chase bank people Iv meet yet. I would to thank y'all all for patients and understanding your clints better then other bank places.Very/ respectful/ firm /kind /help/fast/also they let me vent and almost lost it.Also they still helped find a solution to my problem and have help alot. Thank y'all there god bless
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December 2021 by Tanya Rosiek
The ATMs are always broke. I cash my checks and they give me rip-off money every time.. One time I have to come back and put a stop on it! I’m so tired they’re treating me that way. I am going to switch to a new bank!
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November 2021 by Keith atwood
If you closed down 30 banks in dfw , due to investment fraud, could you at least install a drive through ATM at the chyt holes you force us to go to? Scary my money is here!
