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July 2025 by Brandon Albert
Very helpful and friendly team!
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July 2025 by Jerry Christensen
Had a hard-to-match color from a cabinet door. In a short time Grady did a perfect match. Couldn't be happier. Ask Grady how to properly store a paint can after it's been opened! Been around paint all my life, first time I heard that method.
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April 2025 by Megan Schmitt
Grady was efficient, helpful and courteous. I am so glad we found this store! So much better than the big box stores. Personal service!
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April 2025 by Victor Kang
6/25 Scott has been very patiently working with me to get matching stain (delay due to weather and my painter and I availability). He has done amazing job to get this difficult task result in perfection! Customer for life!
Edited: 6/28 Immediately and professionally solved by J. Long and Scott.
Came for matching stain from Kelly Moore and left remaining original stain in the store per Scott’s advise. He took my no and my painter contractor no. Called May 21st and we had good chat and I appreciate his help to find info if he can get same stain base from same manufacturer. Called 6/8 at 10AM but no answer. Called again today 6/26, I was told the remaining original stain I took to the store was no longer there because Scott called my painter contractor that it’s no longer needed and he laughed!
I brought the stain to store, gave my number, talked directly around 30 minutes over the phone and was told would call me back for more info. When he had the info, he called another person who never been in any conversation about the item. What kind of logical thinking here?
He said he has no longer had my number. Well he called me, had good conversation and I still have the voice mail from him. When I asked what will be his solution, he said I had a customer and would call me back without even asking what was my phone no and hung up. Is this how Texas Paint Richland Hills treat their customer? Never had any issue with Camp Bowie store.
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December 2024 by Peggye A
I have enjoyed excellent service on several occasions at Texas Paint & Wallpaper on Airport Freeway in Richland Hills. I highly recommend Benjamin Moore Paint and this is the best place to get it. They keep great records of the paint I've purchased, and go out of their way to meet my schedule and paint mixing needs. Scott and Grady are the best!
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November 2024 by Priscilla Canales
Excellent service!!!
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December 2022 by Mindi Ramirez
Terrible experience. I placed an order online for a quart of paint on a Friday. By Monday I had never received a call that it was ready for pickup so I called and they said it was. I got to the store at 2pm today to pickup my order, stood there for ten minutes before being acknowledged. The man behind the counter finally said he could help me so I provided him with the email sent to me from the order. I only ever received one email. He said do you have something with the credit card on it and I told him this is the only email I received and I logged into my online account and pulled up the order as well. He said he couldn’t see where I paid for it. You cannot place an online order without paying for it. I showed him the credit card charge and he still did not believe that I paid for it so he had to make a phone call. They couldn’t seem to find my order, yet I provided him with the receipt and order number. He said the order number was not correct even though I was showing him the email with that number. Finally someone else calls him back and says he got the paint ready and it was paid because it was made online. Please, if you do online orders LEARN how they work and that you have to pay for it to be able to order the item. I left the store at 2:30. It took 30 minutes for him to figure this out. I will never go to this store again.
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December 2022 by Michael Sparks
Great color matching
