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December 2023 by Lauren G.
Busy club. It's very well stocked the customers were pretty friendly as well. The line for the cafe is looong.I loves their valentines selection.
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December 2023 by Rick S.
Sam's Club follows a familiar warehouse shopping formula: lots of bulk items on display at great prices. This particular location generally has a decent selection of merchandise, and the meat department is especially good with beef, pork, chicken, and seafood items readily available. One thing I do not care for is the parking situation. It is always difficult to navigate through the parking area and is constantly congested in front of the store. A better layout would make egress much easier but that's not likely to happen any time soon. Overall, this location is nothing special and meets the standard you'd expect.
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December 2023 by Rosa Garcia
Had the worst experience while visiting my local Sam’s Club store yesterday December 3 had placed an order online to the café while picking up my order the employee that what at the register was also making orders with the same gloves as giving change gross right cross contamination will you would think the team lead that I spoke too would do something about it or have a Manager have the employee be replaced or shut the place down but no cause I wasn’t first to complain about what was going on instead, the manager Judith was too busy bringing in coffee to her and the team lead and walk into the office next-door to the café to drink it instead of deal with the situation do better!
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November 2023 by ivy velasco
got the best customer service from Felipe today in the auto department. genuinely cared about helping me find the right battery for my car and was very informative. thank you again!!
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November 2023 by Juan Banderas
I have been a member of the Sams Club for 12 years and have always been able to make a price guarantee. But now it's impossible. I bought a battery for my car, and a week later they reduced it by $20, and I went to get the price adjusted and they didn't want to, the person said that it would be preferable for me to return the battery than to adjust the price..... impossible to believe but it is Right, what's up with Sams, I think I'll have to try Cosco.
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October 2023 by Anna Martin
Overall I have had a decent experience at this Sam’s club. The workers are nice and the store has good selection of products but it seems there’s some sort of management issue in the curbside department. I have had multiple occasions within the last few months where my curbside order has been late and I was waiting for half an hour or more. Most times I’ve been there the curbside workers are running around like crazy and if you try to call curbside the phone rings endlessly. I have been told they are short staffed, which is understandable if it were an occasional occurrence but this is a constant problem. I don’t think this is fair to the workers or to the customers. I hope they are able to sort things out, for now I’ll be using other Sam’s locations for curbside pickup.
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October 2023 by Jimmy E.
Sam's Club warehouse is a shopper's paradise for those seeking variety, value, and convenience. As soon as you step inside, you're greeted with the vast expanse of products ranging from household essentials to electronics, groceries, and more. The membership perks provide access to exclusive deals and discounts, adding extra value to the shopping experience. The store layout is organized and efficient, making it easy to navigate and find what you need quickly. The staff is friendly, helpful, and eager to assist, enhancing the overall shopping journey. Whether you're stocking up for a large family or simply looking for great deals, Sam's Club warehouse offers an extensive selection and affordability in a one-stop shopping destination.
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October 2023 by Armando Rosas ..
No encontré los productos que me gustan, y solo hay productos que no necesito, la ropa que tienen esta peor que la de Walmart pero más costosa , solo encontré a buen precio y de buena calidad las fresas de Driscoll, 2 libras por 3 dólares, en el cereal muy poco variedad y los que hay ni regalados , en cuanto a la salida hay una persona que exige verificar si pagaron correctamente pretendiendo tratar a los clientes como delincuentes, H E B es una súper tienda donde hay productos de calidad y el servicio al cliente es excelente , 1 estrella para Sam's club 5 para H E B
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September 2023 by John Waller
I needed help with updating personal information at the Member Services Desk. Ms. Hailee was polite, professional, and very helpful! My tasks were taken care of promptly and completed in less than 5 minutes. Thank you, Ms. Hailee!
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September 2023 by Rolando Cadena
Arrived at 400 pm and was given a door and they started to unload me. If you are a truck driver do not follow your GPS. BECAUSE IT WILL TAKE U TO THE FRONT OF STORE AND NO TRUCKS ARE ALLOWED. If your are on I 35. Exit Hester Crossing Rd and go west to Rawhide Dr go south. You will run into the docks of Sam’s on the left. The recieving office is to the left of docks
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August 2023 by Carlos Garza
Jordan and Janice were so sweet and helpful. We purchased a large shed and they came over to help us load it to our truck w/o us even asking for help. I hope they get recognized for their outstanding customer service.
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August 2023 by Ardie S.
Convenient when I'm in the Pflugerville area and just need to pick up one or two things or am on a quest to find leftover end-of-stock merchandise. This store feels smaller than most of the other clubs in Austin. At times it feels like they have more of certain products than the other clubs particularly in the grocery lines. Then again sections like health and beauty tend to have narrower selections. Perhaps this is based on demographics that visit the store and the things they buy, but for the occasional traveling customer, it can be a bit frustrating. Also frustrating is the lack of a gas station I guess that doesn't fit the mold of La Frontera so that's why they don't have one. And truth be told there's a Walmart gas station immediately across the interstate that has pretty good prices as well. If you're there during Cafe hours, you really can't beat their soft serve cup of ice cream for a dollar plus tax Recommended if in the area and you need a quick Sam's Club fix.
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July 2023 by Josh Border
The guy behind the food counter refused to give me a hot dog... because I didn't want a drink.Also, I waited 15 minutes (yes, I timed it) even though there were only TWO people in line in front of me
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July 2023 by Alan Pacheco Osuna
The card readers are not working well and they look really worn out. The store should change to new card readers.
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July 2023 by Arul vijayan
Good experience .. deals are ok . Employees are helpful when needed and the store is tidy and laid out well, easy to figure things where it is located . We would love to see more options in kids toys and cosmetics area
