Enterprise Rent-A-Car
Enterprise Rent-A-Car,
Car RentalHours:
9999 I-10, San Antonio TX 78230 Hours
About Enterprise Rent-A-Car
Enterprise Rent-A-Car at the Colonnade location in San Antonio, TX, is highly praised for its friendly and professional staff, efficient service, and wide range of vehicles. Customers appreciate the welcoming atmosphere created by employees who are kind, funny, and genuinely caring about their jobs. The team, including staff members like Ari, Zion, Jason, Ruth Muñoz, James, David, Erika, and manager Erica, are known for their excellent customer service, going above and beyond to ensure a positive experience. Despite being short-staffed at times, the staff works hard and efficiently to serve customers quickly, even during busy times. Employees are described as knowledgeable, hardworking, and multi-taskers who maintain professionalism and care, making customers feel well taken care of during their rental or vehicle repair processes. Customers also value the honesty and transparency, especially when vehicle issues are noted and discounts are offered for inconveniences. Many reviews highlight the staff's ability to handle stressful situations gracefully, including long lines and complex repairs. Overall, Enterprise at the Colonnade location is recognized for its well-run operation, friendly environment, and staff dedication, making it a preferred choice for rental needs in San Antonio.
Most Recent Reviews
May 2026
Great experience, great communication, great employee help and knowledge
April 2026
I was there renting a car due to a collision with my vehicle. Enterprise was great communicating with the insurance company and getting a car set up for me. They even gave me a little bit of an upgrade to help with with our lifestyle and toting around kids and sports equipment. The staff was very friendly and everything...
read full commentMarch 2026
My agent was transparent that they did not have the vehicle I reserved but offered me two options, both that saved me money. His willingness to help outweighed the fact that the car i reserved was not available. Friendly, courteous, helpful. Car was clean and gassed up.
More Comments(207)
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