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January 2024 by Rox “}Archangel{”
Samantha was super sweet and helpful!!! Great experience.
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January 2024 by Rabi Guerrero
Miss Nicole (Assistant Manager) was able to address my card issue and got me in and out in no time. Thanks again. - Rabi Guerrero
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December 2023 by Lynette Whitby
Nov. 14, 2023I was in First Mark (Zarzamora) on some business earlier. I was really pleased with the help from DULCE. She took out time to make sure I was getting the best service. She took her time in explaining things to me. Thank you Dulce for all your help.
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December 2023 by Smartcard Nine
This is a really good bank, one of my favorites when you have more than $1000 every two weeks you get an extra bonus $300 and your credit score jumps up when you have 900 credit score the bank credit you an extra bonus, which means you get bonus loans to take out a new car I love this place
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November 2023 by Roland Hernandez
I was helped and the person that helped me was patient and understanding. I got good advice she never let me down. She helped me there should be more people like her. You guys have good people working for you all, kind and generous. I’m thankful to be part of a bank like this . Thank you guys for helping me out in the time of need.
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September 2023 by Ruben Hernandez
It's been a long time since I've seen genuine appreciation and friendliness. You gave me a smile and didn't judge me by my looks. Me and my wife love you all. Professional with a smile. I like that. I'm so glad my sister recommended Firstmark. Now I'll be sure to pass it on. Thanks.
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September 2023 by Mattie Rivera
I waited for two hours just for them not to help me out I was just missing profe of address I live like two minutes away and I was told that I had to reschedule for those two hours I waited they pass me up múltiple times and not once they asked me if I had any questions or what I needed to open a new account as a new customer I thought they would welcome me and not sure if he was a manager or not but he was very loud and when I was talking to the lady he kept on interrupting us and while I was talking he would over talk wouldn't even let me finish what I was asking the lady didn't even have a chance to talk to me she only had time to read me the policy before he came inn I really wanted to bank with them because I heard good things about it but some bad workers make good workers look bad very disappointed...
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August 2023 by Miquela Ovalle
We were assisted by Ruby and Dulce. These dedicated ladies were compassionate and professional in their service. Dulce took care of some interruptions and finished the task in good time. Because of their service I will return and recommend this credit union location.
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August 2023 by Connie Diaz
Very professional, very insightful and helpful. Felicia Manriquez is an outstanding employee and will always be greatful for her service.
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July 2023 by Giselle Escobar
Gabriel Mendoza was very patient with us and was very well at explaining how things work and what was going on
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July 2023 by CHERISSE ARNOLD
This location off Zarzamora is very nice and welcoming and shows great hospitality, which is rare these days and I greatly appreciate it being that I just moved to San Antonio. It’s nice to have people be nice to you when you’re new to the area. Thank you
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May 2023 by John Matthew
Went in to open a savings account and the device desk was friendly and kind everyone had a smile on their faces and I felt welcomed into the establishment. Certainly glad I walk In.
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May 2023 by Roland Lopez
Dulce was excellent she explained everything in detail she works on zarzamora & military was very professional ?
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May 2023 by MaceyMarie
The ladies were very helpful at this location
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April 2023 by Jonathan Martinez
Ruby and Rose were very helpful and made this experience the most easiest painless one I’ve had!! Thank you very much for your help throughout this process you ladies are the best!!