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January 2024 by Nolan Dickson
I worked at this store location Downtown San Antonio for two full weeks and I didn’t receive a pay check I’m from out of town and I would like to know who to talk to to receive my money the managers at the store acts like the don’t know what’s going on when I ask about my situation . I would advise people to not apply for a job at this specific location. I feel like I worked two weeks for free basically community service.
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January 2024 by Dave Ulrich
Website says they close at 11:30, tried to order a pizza at 10:45 and they said no. Just put that you close at 10:30 if you stop taking orders at 10:30
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November 2023 by jesica parrado
The didn't want to give us service, even when they still open, they don't like to work.
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November 2023 by MOHAMMED HYDER
It was 1015pm. on Wednesday and my family and visited the river walk. Walked all the way to the papa John's, and the employee said it is closed.. hours was 1130, and customers were inside and had to leave and go somewhere else to eat. Disappointed..
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November 2023 by SANdRAA G
My sleep schedule is off due to me just having a newborn 3 days ago. I called to make a delivery for dinner and as usual customer service rep by the name of Sam answered and said “the store is now closed sorry for the inconvenience” and hangs up. Mind you it was 11:08 I called back again says the same thing even tho I tell him the website says they close at 1am. So I took it upon my self and did an online order with really little to no hopes if they would accept my order. Well the store took my order right away and we’re able to deliver! It may not seem much for one but for a tired sleepless mom of 3 it means a lot! Really appreciate your work and effort you can really tell the dedication that goes to show, maybe re training the customer service reps to at least be a little more considerate you may never know who’s on the other side of the line.
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November 2023 by Cristian Casas
Carry out special was awesome! A large 1 topping pizza for less than $10 really hit the spot. It's great for lunch since it came out really fast! I highly recommend the stuffed crust pizza with chicken topping; it's my personal favorite. I also saw the advertisement for the 16" Shaq-aroni pizza on the window, and I can't wait to try it as well as the recent Jack-o-lantern pizza for Halloween yesterday. The rewards points are REALLY worth the effort -- I can't even remember how many free pizzas they've rewarded me; not to mention the deals and exclusive previews of new menu items like the new caramel Twix-bites that are first dibs (sometimes discounted too) for members. Two thumbs up to the Papa john's crew serving the downtown area!!Vegetarian options: Vegetarian, AND gluten free options.
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October 2023 by jose nuno
Have some tables to eat and go. Fresh and hot!
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August 2023 by Julie Montemayor
The place was close to closing time, and the guy who took our order was polite, welcoming, and helpful. The other guy working in the kitchen with him made a great team! Pizza was delightful!
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August 2023 by Bambi Anne
We never eat inside the store but we have gone in to order a few times. The staff is friendly enough. It is a small indoor area right in view of the sun plus all the ovens on so it stays hot inside. Food is always great.
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August 2023 by R
Online order was confirmed via email, but was never delivered. “Manager” on duty was clueless and curt, never apologized for inconvenience. This happened 30 minutes before posted closing time. Got a call around midnight from corporate customer service, agent stated that my order was cancelled because the store closed early.Would have been fine if they reached out to me to tell me straight up that they were closing early but they didn’t. By the time I found out, there weren’t anymore places delivering. Family went to sleep hungry.Called next day to get more info but the GM was out for the rest of the week and manager on duty was from another store, claimed staffing issues, was equally as clueless. Horrible experience first time ever happening in my nearly 2 decades of ordering online. Never again from this place.
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July 2023 by John Tran
Made me wait AN HOUR AND A HALF for two pepperoni pizzas. Originally it was supposed to get to me at like 11:50, then they pushed it back, then pushed it back again, then pushed it back again. Then, after waiting an hour and a half, CANCELLED MY ORDER. This place can’t even make a pepperoni pizza, don’t expect much from them. It also seems like other people on these reviews had very similar experiences of bad service.
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June 2023 by Nate
Disrespectful lil mf to me and the other customers. This place deserves 0 stars. Never coming back here again.
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June 2023 by Soren Mayendia
Amazing pizza. Love the spicy Cecilian
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May 2023 by Crystal Samples
Only half our order was delivered. Called us back and couldn’t deliver the rest of our order.
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May 2023 by crescencio vargas
Got order quick. Food was great.
