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January 2024 by the bearded chugger
Very fast and awesome customer service I was in and out in 20 minutes, walked in to open a new account and I was seen quickly all thanks to Pamela for helping me out
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January 2024 by Manuel Chavez
Sebastian Martinez…… there should be the definition of customer service next to his picture, as he was very helpful, courteous, polite, professional, and very informative of all features and benefits, when accessing a new account and opening it for me, it is because of customer service representatives, such as him that I will be remaining a new member For security service. Give this employee the best kudos that can be given within this company. If not a raise he is awesome.
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December 2023 by Lazar Gutierrez
Today I had the pleasure to meet with Pamela Aguirre and was I wonderful experience with her. She definitely knows how to help & make sure customers understand what’s going…Thank You Pamela
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November 2023 by Matt Slayer
Pamela Aguirre help me set up an account and she was extremely friendly and helpful. She answered every question I had and I had a lot. She didn’t seemed to get annoyed at my basic questions lol. Looking forward to banking here. Good experience after I’ve had a bad few days.
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November 2023 by Rene Amador
First time member at SSFCU. All thanks to Pamela Aguirre, she was very helpful and walked me through all the information in regards to opening a bank and becoming a member. I was in rush and she quickly helped me and got me out without missing a single piece of information. Great customer service. Also repped a cowboys jersey. Go COWBOYS!!
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November 2023 by Alexandria Puga
This location is normally very busy but now that they have the system where I can make an appointment online it's so very convenient and effortless to reschedule if you keep the tab open for your appointment or use the link they send through text or email.
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October 2023 by Sofia Chavez
I was unfortunately in line for approximately 30 minutes, and there was one teller who happened to be “branch manager”. there were 5+ people in line and it’s just absurd that SSFCU only has one teller meanwhile there being a line. not a pleasant experience will definitely avoid this location.
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October 2023 by Daniel Carranza
I got all the help I needed in a quick and efficient fashion. Pamela Aguirre was great and very helpful. All the employees were very polite and respectful. 10/10 service, I will recommend to my peers.
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September 2023 by Serina Romero
Great experience opening an individual Pamela Aguirre! Got straight to the point, and answered every question I had. I would definitely recommend setting an appointment with her, or just this branch. Amazing service!
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September 2023 by Raziel Garcia
I came to open a youth account and Ms.Torres, the service was really good! She is understanding, sweet, and thorough. She helped me understand and broke it down to pieces. She was really helpful!
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August 2023 by Susan Dominguez
Went in to Security Service late this evening close to closing time. I was sure they would turn me away but Samantha Torres was kind enough to assist me in opening a checking and savings account. She was extremely helpful and listened to my issues after a bad experience with another bank that shall not be named. I appreciate her dedication to outstanding customer service.
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July 2023 by Rosalie Castellanos
So I came in to get a loan and Samantha Torres was my adviser. She was very outstanding in explaining everything I needed to know in detail which is what I loved the most. She took her time and even explained the money market plus to me which she signed me up for. I even came back for a set appointment where she signed my son up for the youth savings account and she went beyond and extra by explaining everything to my son on how to manage his new and first debit card ever. This lady was such great help if you don’t have a bank yet this is definitely the place to come and make sure u ask for Samantha Torres she will be the perfect one to help you get set up!!!
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July 2023 by Alma Garza-Rodriguez
My husband and I came into security service Pam was very professional and courteous attentive and helpful. She answered all our questions. Pam help us figure out which CD was best for us. Thank you Ms. Pam
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July 2023 by Criselda Zimmerle Soliz
Pamela Aguirre, Was an awesome Person in helping us open an account for our 15 year old son, explained everything to us and answered all our questions. Thanks for serving us with such a professional service.
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June 2023 by Heather C
Went to open my son his own account. I was helped by a very sweet young lady Amber. Very helpful easy process. In and out super quick. Love SSFCU ❤️
