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March 2024 by Autumn Salas
The customer service is amazing. Today I went in and Beck helped me with my packages and answered any questions I had. So thankful to have a great team to help with anything shipping related!
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March 2024 by Angela Sharrock
The staff is always courteous and returning Amazon items is effortless.
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February 2024 by Jakey Weilbacher
Great service by Eddie @ a convenient location in Alamo Heights
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February 2024 by Katie Mimari
Great experience! Love the new ownership! Friendly, fast and helpful service!
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February 2024 by Andress Eichstadt
Super easy and convenient. Great customer service. They always cheerfully go the extra mile. They are my go-to place for dropping off packages in Alamo Heights.
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February 2024 by Larry Williams
Efficiency personified
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February 2024 by Susan Murphy
Jose was very helpful. Made my experience easy
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February 2024 by Mallory Necessary
Super helpful staff ready to answer any question!
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February 2024 by Elizabeth McFarland
Excellent friendly service
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February 2024 by Juliana Reynolds
This place is great, I always drop off my Amazon returns here because they are so fast!
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February 2024 by corsica woodbury
Come all the time very nice know their business and recently upgraded their return process to self automate if you want to save time
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January 2024 by David McLoney
Juan was very kind and was working very hard! There were 8 customers in the store and he was doing an amazing job even though he was on his own.
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December 2023 by Eric Gail Carpenter
UPDATE: I apologize for the misunderstanding on my part and acknowledge the misplaced package us not the fault of the staff of Store 1317 as presumed. In fact, the owner and his staff are kindly assisting with locating the missing delivery. I am most grateful for gheir help and will update, again, once we've successfully retrieved the package .I went in to the UPS store, rather than rely call or email.They helped me decode the delivery status message, and determined that "parcel locker" meant that my contacts were delivered just 2 hours prior to stopping in for their generous, above-and-beyond assistance.Everything positive comment posted herein is accurate and true.The 2 ladies at the vounter were swamped and quadra-tasking. Still, they took on my existential scavenger hunt. It was something they were willing to do even BEFORE they were aware I deleted the original, low-rated review.I'd misdirected the delivery debacle blame toward their store. I am so happy to have had the opportunity to appropriate mea culpa in person.Merry Christmas, Store 1317!
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October 2023 by Laurie Comshiou
Customer service is always exceptional. They go beyond what they are required and are always happy
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October 2023 by Jeff Long
If I am not going to be available to accept a delivery, it is great to know that I can have it held at the store for pickup when I am.
