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February 2024 by Jada Garcia
They are so good so kind
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February 2024 by Angel Villafuerte
Got me a pew pew here and they made the process nice and smooth. Friendly staff.
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January 2024 by Steph C
Beware, there’s a thief among this store stealing customers credit card information and purchasing items. I’m not even an active customer here, nor do I have an active account with this company in general. No paper trail found as to who or when my card was used here, very suspicious. Please don’t risk it, use cash if you must. Terrible, careless managers, no proper action was taken to find the culprit! Says enough about this company and management. An employee likely input my card information after being told by manager they don’t manually input customers card information yet my bank stated it was manually imputed at this specific store! Manager M. “Checked” cameras and would call merchant to help me out but did not care to update us whatsoever after stating she would, she didn’t update on who committed this crime either. Suspicious activity going on here. Avoid!!
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January 2024 by Angel Garcia
They always take too long to attend people the phone is always busy or they never answer they need to do better
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September 2023 by Mauricio Trevino
Always a good vibe
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September 2023 by Roxie Ordonez
Great place! Awesome customer service, very attentive. Always willing to assist TYSM Joey and Cash America Pawn team for always helping
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March 2023 by Julie Wolff-Aguilar
The assistant shop manager Maggie is horrible. Stands behind the counter looking all mean. I pawned my tv and laptop and she said they don't want no more laptops with a password and I have to remove it. I tried and had problems doing so and she told me what to do. Well I completely got locked out of the laptop and had to reset it completely!!! Lost all my pictures and documents because of her ? Once I get my stuff back I will not be going there anymore and I have been going there for years.
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October 2021 by Eb Casanova
Horrible experience. Manager at the time did not negotiate for VIDEO GAMES. I wanted to take several and did not even budge a dollar only the taxes. The games were not even worth what they had them priced for
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August 2021 by Miss Most
Make sure to factory reset everything you bring in because even tho they say they do it before they sell it they didn't do it to my console and somone was using my account to make purchases. I locked the whole console so if they comeback and complain to you guys, you can tell the rats I said karmas a b****.
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June 2021 by Rigo G
Staff is awesome. Very helpful and welcoming. They give out the best deals on whatever you need and are very knowledgeable on the items they have for sale. Highly recommend this store, they always have a good variety of items.
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June 2021 by Jose Mata
Great fair service! I sold a guitar there after looking for someone and hoping from pawn shop to pawn shop to give me a fair deal for what I know it was worth selling for... I landed here and the manager offered me finally a fair deal... I don’t always sell or pawn I also buy and they also have some fair bargains too compare to other stores.
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June 2021 by Gustavo Martinez
Angel was very helpful and nice. Super friendly store and a very nice variety of items to choose from that are reasonably priced. 10/10 recommend.
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June 2021 by Fernando Luna
Had an excellent experience at Cash America Pawn I asked questions Julio had answers very good customer service great prices would definitely come back and buy again and would highly recommend this place to anyone.
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June 2021 by Isidoro Chavez Jr.
I'm very satisfied with the members/employees of Cash American Pawn Shop in San Juan, TX. I have purchased and pawn items at this location for many years and I have come to know them like friends and family.
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June 2021 by Juan Carlos Garcia
Great customer service. Alexander was great help really recommend coming here mangment keep up the good work