Some customers get extremely rude to the Bank employees when they are in a bad mood, then gripe about the employee, won't accept any blame for their rude actions, have seen it often.
February 2018
I spent 25 minutes waiting behind an older man. There was only one teller. The head teller was on the phone. I left after that time and went to the branch on E. Southlake Blvd. Big difference. Same situation but the head teller came right up and helped me.
January 2013
I like this Chase Bank for two reasons: they are always very friendly and the drive-thru does not share tellers with the walk-in business. They are always there, and ready to serve. And fast. Easy location to get in and out of.
